Top Senior Level Customer Success Jobs

The Executive Desktop Support Specialist provides white glove IT support for the executive leadership team, overseeing all technology-related equipment and services. Responsibilities include troubleshooting technical issues, coordinating with IT teams, maintaining documentation, and ensuring 24/7 support availability while delivering exceptional customer service.

The Salesforce Experience Cloud Specialist will configure, customize, and manage Salesforce Experience Cloud, collaborating with stakeholders to design and implement solutions that enhance user engagement. The role requires strong web development skills and expertise in Salesforce integration and security, along with ongoing adaptation to platform updates.

The DAI Sr. Training Specialist will provide training on Oracle DAI processes to Department of Defense users, developing materials and managing SharePoint content. Responsibilities include delivering user training, improving training materials, and standardizing communication for WHS/FMD information.

The Knowledge Management and Innovation Specialist will enhance client service and operational capabilities by standardizing processes, maintaining investment management forms, and integrating technological innovations to improve workflows. The role requires collaboration across the firm to manage documents and track fund launches effectively.

As a Field Applications Specialist, you will install and demo anatomical pathology instruments, provide technical support, and manage customer training. You'll interpret user requirements, troubleshoot issues, and maintain documentation, all while ensuring high levels of customer satisfaction through effective communication.

The Lead ITAM Specialist manages the asset management lifecycle for IT hardware and software, develops and implements IT asset management policies, leads vendor audits, participates in budget management, and ensures compliance with governance during asset disposition.

The Federal Acquisition Specialist will facilitate federal technical panel evaluation processes, ensure compliance with deadlines, document evaluations, and maintain communication with federal clients. Responsibilities include meeting facilitation, report drafting, and managing task order progress while utilizing technical writing and organizational skills.