Top Senior Level Customer Success Jobs

The Field Operations Manager will oversee field operations and sales teams, manage client relationships, conduct audits, provide training, and ensure process improvements for the company's B2B services in the vending and POS sector. This role involves significant management responsibilities and operational oversight within the Greater Philadelphia area.

The Customer Success Manager at Lightricks will lead customer onboarding and relationship management, providing support and training to ensure effective use of the LTX Studio platform. The role focuses on maximizing customer satisfaction, retention, and advocacy, while developing success metrics and strategies, proactively resolving issues, and creatively engaging customers to achieve their business goals.

The Training Specialist will design and deliver training initiatives supporting the change management strategy. Responsibilities include conducting needs assessments, developing curricula, managing training programs, and evaluating their effectiveness. Strong communication, creativity, and organizational skills are essential.

The Senior Customer Success Manager will lead relationships with global enterprise customers, ensuring successful onboarding, implementation, and ongoing satisfaction with the Intenseye platform. Responsibilities include driving revenue retention, upselling, monitoring customer health, and collaborating with internal teams to achieve customer health and safety goals.

The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.

As a Customer Support Manager at Planet DDS, you will oversee the Tier One support team, mentoring supervisors and improving service quality. Your responsibilities include developing support strategies, optimizing processes, analyzing performance metrics, and enhancing customer experiences.

The CX Technology Enablement Specialist at BILL will support various customer experience systems and tools, including administration, troubleshooting, and performance tracking. This role involves collaboration with cross-functional teams and participation in the CX 2.0 initiative, aimed at enhancing customer service and operations through innovative solutions.