Top Senior Customer Success Jobs

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.

The role involves enhancing customer experience for Starlink users, managing projects, and analyzing data to drive improvements in service delivery.

The Director of Customer Success at Movn Health drives referral growth and engagement with healthcare partners, focusing on revenue strategy and relationship-building while handling a full post-sale lifecycle.

The Director of Customer Success Operations oversees systems and processes for Customer Success, ensuring efficient execution across the customer lifecycle and enabling teams to focus on customer engagement.

The Customer Success Manager will manage client relationships, driving success outcomes, onboarding, troubleshooting, and coordinating with cross-functional teams on accounting and revenue processes.

The Customer Success Manager at Tabs will manage customer relationships, ensure adoption of Tabs’ AI-powered platform, proactively resolve issues, and drive success outcomes through data-driven insights and collaboration with stakeholders.

Manage and grow customer accounts in logistics, driving satisfaction, retention, and expansion through collaboration with internal teams and performance analysis.

Manage and grow relationships with customer accounts, ensuring satisfaction and expansion. Collaborate with teams to optimize freight execution and achieve performance targets.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

The Customer Success Lead will manage a team focused on customer satisfaction, product adoption, and engagement strategies for medical practices.

Lead a high-performing team of Customer Success Managers, driving customer utilization, retention, and expansion across fintech and AI software products for SMB and mid-market healthcare customers.

Manage a portfolio of strategic enterprise accounts, drive product adoption, renewals and expansion, build executive relationships, create account plans, surface product feedback, and use data/analytics to mitigate churn and identify growth opportunities.

The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.

Manage onboarding, implementation, and lifecycle account management for hyperscale and large enterprise clients. Build and maintain client relationships, track account health and requirements, produce status reports and documentation, coordinate cross-functional teams, oversee QA metrics and testing, review SLAs/contracts, drive continuous improvement, manage strategic projects, and provide executive-level presentations and 24/7 support as needed.

Own and build the post-sales operating system: reporting, CS platform implementation and administration, health scoring, CSAT/NPS programs, data governance, customer communications, renewal operations, and automation. Partner cross-functionally to create a single source of truth and operational cadence that drives retention, renewals, and scalable delivery.

Lead a portfolio of 50-75 mid-market Texas school districts to drive adoption, retention, renewals, and expansion. Manage onboarding, run multi-stakeholder discovery, execute churn mitigation playbooks, deliver training and scalable materials, and mentor junior CSMs while meeting revenue and churn KPIs.

As a Senior Customer Success Engineer, you will design and implement automation strategies to enhance customer outcomes, unify technical documentation, and optimize AI support agents while serving as the first line of technical escalation during onboarding.

Lead and scale an enterprise Customer Success team to drive adoption, retention, and expansion across global law firms and Fortune 100 clients. Develop scalable success strategies, partner with Sales/Product/Engineering, serve as executive sponsor for key accounts, identify risks/opportunities, and represent customer needs to influence product and operations.

Lead customer success for financial clients by maintaining high engagement, coaching users on Kpler terminal, Excel add-in, API and integrations, uncovering upsell opportunities, aligning client goals with product, maintaining Salesforce records, improving CS processes and documentation, and liaising with Sales, Product, and Engineering to maximize customer value.

The Customer Success Manager will enhance client relationships in the media sector, driving adoption and expansion while managing account health and NRR targets. They will navigate complex media ecosystems and lead strategy to prevent churn and ensure renewals.

Manage a focused portfolio of global, strategic accounts as a trusted advisor. Own lifecycle, governance, adoption, retention, and expansion; orchestrate cross-functional teams; design AI-powered customer programs and playbooks; lead executive reviews, consolidation/build-vs-buy conversations, and renewal/upsell motions; quantify ROI and drive adoption across regions while supporting technical issue resolution and acting as the primary customer liaison.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.