Top Senior Customer Success Jobs

The Customer Success Executive will implement AI solutions in healthcare settings, fostering relationships with stakeholders, conducting onsite training, and ensuring project success.

The Customer Success Manager will manage post-sales for enterprise customers, ensuring deep integration of Strategy's analytics capabilities and driving ROI through customer success strategies, technical guidance, and collaboration across teams to maximize account growth and retention.

The Director of Customer Success at Hippocratic AI leads a team managing enterprise health system accounts, focusing on implementation, workflow adoption, and measurable impact delivery while mentoring team members and enhancing client relationships.

The Customer Success Executive plays a key role in driving successful implementation of AI solutions in healthcare settings, ensuring client satisfaction and adoption through strong onsite collaboration with healthcare teams.

The Customer Success Manager at Strategy ensures customers fully integrate and optimize the platform to drive value, manage account health, and collaborate across teams to enhance product offerings and commercial success.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

The Customer Success Lead will manage a team focused on customer satisfaction, product adoption, and engagement strategies for medical practices.

The Strategy & Operations Lead will enhance Customer Success operations by designing processes, analyzing metrics, and collaborating with various departments to improve customer outcomes and growth.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Lead a high-performing team of Customer Success Managers, driving customer utilization, retention, and expansion across fintech and AI software products for SMB and mid-market healthcare customers.

The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.

The role involves enhancing customer experience for Starlink users, managing projects, and analyzing data to drive improvements in service delivery.

The Senior Customer Success Manager will ensure customer adoption of Workato's Intelligent Automation Platform, develop relationships, provide technical expertise, and mentor the CSM team while focusing on retention and growth.

The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.

The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.

Lead post-sales technical strategy and adoption for enterprise customers, driving ROI and NRR. Guide cloud-native, semantic layer, and AI/ML integrations; run executive QBRs, technical enablement, telemetry-driven health monitoring, and escalations; partner with Product, Engineering, and Sales to expand accounts and influence product roadmap.

Lead and scale the Mid-Market Customer Success organization, owning segmentation, engagement models, success planning, and retention metrics. Drive operational rigor using Salesforce and CS tooling, develop leadership depth, run executive business reviews, partner cross-functionally on renewals and product priorities, and build an AI-driven CS motion to improve efficiency and measurable customer outcomes.

As Director of Customer Success at CADDi, you will lead the strategy and execution of post-sales functions, focusing on team development, customer advocacy, and strategic relationships while driving scalable growth.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.

The Customer Success Manager will drive AI adoption, manage relationships with tech customers, and optimize usage of Claude products while providing strategic guidance to enhance business outcomes.

The Client Success Program Manager serves as the main contact for clients, managing complex programs, resolving issues, and ensuring effective communication across teams to enhance client experiences.

The Customer Success Manager will enhance client relationships in the media sector, driving adoption and expansion while managing account health and NRR targets. They will navigate complex media ecosystems and lead strategy to prevent churn and ensure renewals.