Top Senior Level Customer Success Jobs

As a Customer Success Manager, you will build strong relationships with customers, ensure their satisfaction, analyze customer health metrics, lead training sessions, and work with cross-functional teams to improve customer experience. You will assist with escalated issues and gather customer insights for ongoing improvements.

The Senior Manager, Client Success leads relationships with payer clients in Minnesota, ensuring client satisfaction and achieving strategic objectives. This role involves being a trusted advisor, project manager, and coach, while collaborating with cross-functional teams to enhance service delivery and value-based outcomes for rural healthcare clients.

The Manager, Global Client Operations leads operational activities for healthcare clients, managing workflows, delivering high-quality project outcomes, and creating client-specific reports and presentations. This role requires data analysis, relationship-building with agency staff, and contributing to commercial discussions to drive agency-client efficiency and strategic alignment.

The Sr. Coordinator - Client Entertaining will manage the client entertainment program, coordinating high-profile events at venues like MetLife Stadium and Madison Square Garden. Responsibilities include ticketing, catering, and ensuring strong collaboration with sales and revenue teams for client engagement.

The Director of Agency & Client Partnerships will lead a team of Account Executives while managing personal accounts to drive revenue through a unified approach in Linear, Digital, Advanced Advertising, and Branded Content at AMC Networks. This role involves building and nurturing relationships with advertising agencies and clients while collaborating with internal departments to deliver coordinated marketing strategies.

As a Senior Customer Success Manager at Ordergroove, you will build strong client relationships and enhance post-sales experiences. Your responsibilities include understanding client needs, delivering strategic recommendations, managing project plans, and educating customers on best practices to achieve their business goals.

The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.