Top Senior Customer Success Jobs

Reposted 22 Days AgoSaved
In-Office
Bastrop, TX, USA
Senior level
Senior level
Aerospace • Other
Oversee the post-purchase journey of Starlink customers by managing operations engineers, optimizing processes, analyzing KPIs, and enhancing customer experience.
Top Skills: PythonRSQL
Reposted 22 Days AgoSaved
In-Office
Redmond, WA, USA
175K-230K Annually
Senior level
175K-230K Annually
Senior level
Aerospace • Other
The Sr. Manager of Customer Success will oversee the post-purchase experience for Starlink, leading operations engineers to enhance customer satisfaction and reduce defects.
Top Skills: PythonRSQL
Reposted 22 Days AgoSaved
In-Office
New York, NY, USA
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Cloud • Enterprise Web • Information Technology • Productivity • Software
The Customer Success Manager will ensure customer success and adoption of the Workato platform, develop strategic relationships, and lead initiative implementations. Responsibilities include mentoring the CSM team and resolving customer issues while driving product usage and retention.
Top Skills: AutomationIntegrationIpaasSaaSWorkato
23 Days AgoSaved
Remote
US
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
23 Days AgoSaved
In-Office
33 Locations
88K-132K Annually
Senior level
88K-132K Annually
Senior level
Cloud • Information Technology • Security • Software
The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.
Top Skills: Application DeliveryApplication SecurityBig-IpCloud NetworkingLoad BalancersNginx
23 Days AgoSaved
In-Office or Remote
Estero, FL, USA
Senior level
Senior level
Software • PropTech
The Senior Customer Success Manager at Rentvine will drive customer adoption, manage strategic relationships, support expansion opportunities, and enhance customer engagement with the Rentvine platform.
23 Days AgoSaved
In-Office
Burlington, MA, USA
101K-115K Annually
Senior level
101K-115K Annually
Senior level
Marketing Tech
The Senior Customer Success Manager will build long-term relationships with clients, drive platform engagement, provide insights, and address churn risks to enhance customer experience.
Top Skills: Digital Marketing
23 Days AgoSaved
In-Office
New York, NY, USA
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Marketing Tech
The Senior Customer Success Manager will build and manage client relationships, driving user engagement and helping customers leverage Similarweb's platform for their business objectives. Responsibilities include providing insights, mitigating churn risks, and developing expertise in the product portfolio.
Top Skills: Digital Marketing
Reposted 23 Days AgoSaved
Remote
3 Locations
104K-183K Annually
Senior level
104K-183K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage enterprise accounts, drive customer satisfaction, and ensure value realization through strategic engagement and collaboration with cross-functional teams.
Top Skills: Ai-Driven Customer Engagement PlatformsCrm SystemsCustomer Success Platforms
23 Days AgoSaved
In-Office
2 Locations
Senior level
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Senior Customer Success Technical Advisor drives customer adoption of Trend Micro's security platform, ensuring customers achieve measurable outcomes and relationship success through technical guidance and strategic engagement.
Top Skills: AWSGoogleMicrosoftNvidiaSaas Security Tools
23 Days AgoSaved
Remote or Hybrid
US
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills: AIAutomationSaaS
23 Days AgoSaved
In-Office or Remote
27 Locations
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
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Reposted 23 Days AgoSaved
In-Office or Remote
San Francisco, CA, USA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills: Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
Reposted 23 Days AgoSaved
In-Office
Washington, DC, USA
Senior level
Senior level
Information Technology • Consulting • Cybersecurity
Manage GRC services delivery for Federal agencies, oversee program strategy, ensure customer satisfaction, handle resource needs, and lead operational improvements.
Top Skills: Cybersecurity ToolsGrcJcamSIEM
Reposted 23 Days AgoSaved
Hybrid
San Francisco, CA, USA
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Software • Analytics
This role involves managing enterprise customer accounts, providing strategic guidance on AI and analytics adoption, and collaborating with cross-functional teams to ensure success and growth for customers.
Top Skills: AIAnalyticsLookerPower BISQLTableau
Reposted 23 Days AgoSaved
In-Office
San Francisco, CA, USA
140K-170K Annually
Senior level
140K-170K Annually
Senior level
Hardware
The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.
Top Skills: Ai-Driven ToolsEngineering AnalysisWeb-Based Collaboration
Reposted 23 Days AgoSaved
In-Office
San Francisco, CA, USA
140K-170K Annually
Senior level
140K-170K Annually
Senior level
Hardware
The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.
Top Skills: Ai-Driven ToolsComputer VisionIndustrial Ct ScanningWeb-Based Collaboration
Reposted 23 Days AgoSaved
Remote
United States
92K-141K Annually
Senior level
92K-141K Annually
Senior level
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills: Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Reposted 23 Days AgoSaved
In-Office
Liberty Lake, WA, USA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Cloud • Software
The Senior Customer Success Manager drives customer value and success for enterprise clients, managing relationships and ensuring positive outcomes through strategic execution and collaboration with channel partners.
Top Skills: GainsightPower BISalesforce
24 Days AgoSaved
Hybrid
Eagan, MN, USA
106K-198K Annually
Senior level
106K-198K Annually
Senior level
Information Technology
The Customer Success Executive manages Global Firm clients, focusing on renewals, upselling, and driving customer value through engagement and education. Duties include tracking customer health, collaborating with internal teams, and maximizing growth strategies, while monitoring metrics for success.
Top Skills: Cloud Software SolutionsGainsightSalesforce
Reposted 24 Days AgoSaved
Remote
United States
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
Reposted 24 Days AgoSaved
Hybrid
New York, NY, USA
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Fintech • Software • Financial Services
The Associate Director, Client Success supports the client success team, manages operations, resolves client inquiries, and drives performance through data analysis and collaboration with various teams.
Top Skills: Ai-Driven TechnologyData-Driven ToolsFinancial DataReporting Systems
Reposted 24 Days AgoSaved
In-Office
Washington, DC, USA
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Information Technology • Security • Software
Lead customer- and partner-facing operations for strategic global public sector accounts, driving adoption, renewals, expansion, and cross-functional coordination. Manage post-sale lifecycle, resolve issues, build scalable success processes, and provide product feedback to engineering to maximize mission outcomes.
Top Skills: SaaSSlackTrusted Data Format (Tdf)Zoom
24 Days AgoSaved
In-Office or Remote
Madison, WI, USA
95K-100K Annually
Senior level
95K-100K Annually
Senior level
Information Technology
The Senior Customer Success Engineer will facilitate customer implementations, troubleshoot technical issues, and collaborate with engineering to enhance product features and support healthcare initiatives.
Top Skills: APIsPython
24 Days AgoSaved
In-Office
Boston, MA, USA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Hardware
The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.
Top Skills: Ai-Driven ToolsComputer Vision
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