Top Senior Customer Success Jobs

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

Provides in-person nursing assessments, care-plan management, quality assurance, and client relationship management for home-based elder care. Monitors and adjusts services, ensures regulatory compliance, supports caregivers, handles escalations, and coordinates interdisciplinary care to optimize client safety, independence, and satisfaction.

The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.

The Senior Client Success Manager will manage Employee Benefits groups, ensuring effective program rollout and client satisfaction while promoting pet insurance benefits among employees.

The Senior Customer Success Manager will manage a portfolio worth $3M-$7M+ and foster relationships with enterprise clients to drive success and retention through strategic recommendations and best practices.

The Manager of Customer Success will lead a team, ensuring high execution standards, improving retention, and driving customer relationships in the eCommerce sector.

Manage strategic customer accounts, ensuring value realization through effective collaboration and execution of customer success plans. Drive metrics such as customer satisfaction and product adoption.

The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.

As a Customer Success Manager, you will manage customer relationships, understand their goals, drive adoption, and identify expansion opportunities while collaborating with internal teams.

The Customer Success Manager ensures client goals are met through effective product adoption and support, providing training and managing relationships with stakeholders.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

Lead a Customer Success team, manage key semiconductor accounts, drive customer adoption, and translate technical challenges into solutions for strategic growth.

Manage relationships with healthcare clients, drive adoption and retention, execute account expansions, and track key success metrics for improvements.

The Director of Customer Success will lead and scale a high-performing team, ensure customer adoption and outcomes, manage executive relationships, and optimize team operations with a focus on delivering measurable business impact for enterprise clients.

The Director of Client Success will manage client relationships, ensure satisfaction, and drive client engagement with the MARKETview platform.

The Customer Success Manager II manages customer accounts, ensuring satisfaction and retention. Responsibilities include onboarding, training, relationship management, and collaborating with internal teams to enhance customer experience.

The Customer Success Manager collaborates with customers to maximize their value from Proofpoint products, ensures successful deployments, and advocates for customer needs while driving project completion and customer satisfaction.

The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.

The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.

As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.

The Enterprise Customer Success Manager at Flip will drive customer relationships, optimize product performance, and support implementations for clients primarily in healthcare or ecom/retail sectors.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

As a Customer Success Specialist, manage partnerships and ensure satisfaction through expert guidance, account management, and cross-functional collaboration for Togetherhood's marketplace.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.