Top Senior Level Customer Success Jobs
The Senior Relationship Specialist is responsible for enhancing member experiences both in-person and over the phone, identifying member needs, fostering consumer and business relationships, and effectively positioning financial solutions. This role includes training newer specialists, managing branch responsibilities, and ensuring compliance with guidelines, while demonstrating professionalism and integrity.
The Industry Solutions Specialist for Public Works will leverage expertise in public works and GIS to craft and execute marketing strategies that enhance market share. Responsibilities include market analysis, campaign execution, establishing industry relationships, and developing a public works community to support Esri's business development initiatives.
Seeking a Client Executive to drive revenue growth for Supply Chain Defense solutions, lead the sales process, collaborate with cross-functional teams, engage in consultative selling, maintain Salesforce records, and uphold integrity. Ideal candidate has deep SCD expertise, experience in selling SCD solutions, technical knowledge in SCD technologies, channel sales experience, and regulatory awareness. Requires 5+ years of enterprise sales experience with a focus on SCD solutions, proficiency in sales process and proposal creation, strong communication skills, and proficiency in Microsoft Office Suite, Google Workspace, and CRM/Salesforce.
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The Clinical Field Specialist, CT is responsible for optimizing customer imaging programs and workflows related to HeartFlow products by training technologists and building relationships with healthcare professionals. This role involves assessing customer needs, identifying improvements, and conducting both virtual and in-person training sessions, while maintaining documentation and customer feedback.
The Customer Success Manager at VIAVI will ensure customer satisfaction and success post-sales by managing relationships with key customers, supporting their transitions to active accounts, conducting product demonstrations, and analyzing customer data to improve experiences. The CSM will also upsell additional products and services and collaborate with internal teams to address client concerns.
The Head of Customer Support will lead a team to optimize customer service operations, develop strategic plans, enhance order fulfillment processes, manage customer relationships, and collaborate with stakeholders to align regional strategies with global goals.
The Commercial Training Specialist II will create and maintain detailed resource documents, tailored marketing presentations, and training tools for the commercial sales and marketing space. They will research market trends and develop visual accountability reporting to enhance training and support for sales efforts.
The Software Customer Success Manager leads two teams, ensuring successful product engineering and escalated pre-sales support. They manage personnel development, facilitate communication between teams, enforce FOSS protocols, and participate in on-call incident management, all while fostering customer relationships and driving innovative support solutions.
The Senior On-Premise Market Execution Specialist is responsible for achieving annual business plan targets in the on-premise channel by driving market execution, supporting local business plan development, and enhancing distributor partnerships to optimize sales and market share for Constellation Brands' beer portfolio.
The Cultural Resources Specialist will collaborate with scientists, engineers, and regulatory bodies to address cultural resource and regulatory issues. The role involves conducting due diligence reviews, preparing NEPA documents, assisting with permits, and managing cultural resources subconsultants. The specialist will also coordinate field studies, manage project budgets, and ensure compliance with regulations.
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