Top Senior Customer Success Jobs

The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.

The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.

The Senior Customer Success Manager will manage client relationships, drive revenue growth, and collaborate with cross-functional teams while ensuring exceptional service for Enterprise accounts.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Own health, retention, and expansion of Windfall's largest accounts. Serve as strategic partner driving executive alignment, onboarding, adoption, ARR and NRR growth, account expansion, and cross-functional execution across Sales, Implementation, and Product.

The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.

Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.

The Customer Success Senior Manager drives customer value through AI adoption, governance, performance monitoring, and strategic insights, ensuring deep utilization of Salesforce solutions.

Manage customer success and user support operations for the War Data Platform. Oversee stakeholder engagement, service delivery, and mission outcomes, translating user feedback into actionable enhancements guiding Cross-Functional teams while fostering long-term customer relationships.

As a Sr. Customer Success Manager, you will ensure customer satisfaction and growth through strong relationships and effective problem-solving in a fast-paced environment.

The Director of Customer Success will establish and scale the customer success function, ensuring effective onboarding, engagement, and support in complex environments, particularly for government clients.

The Majors Customer Success Manager guides major clients in integrating Harvey's AI technology, ensuring effective adoption, monitoring account health, and fostering customer advocacy.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Customer Success Engineer will provide post-sales technical leadership, guide customers, and resolve technical issues while collaborating with cross-functional teams.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

Lead and scale the Account Management organization across SMB, Midmarket, and Enterprise. Build structure, incentives, playbooks, and performance management; drive retention and growth; oversee technical onboarding, project management, and cross-functional partnership with Sales, Product, Engineering, Solutions Engineering, Operations, and Marketing.