Top Senior Customer Success Jobs

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

Lead the implementation and customer success teams for Wonderschool's government and enterprise clients, ensuring successful deployments and long-term customer retention and expansion.

As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.

The Senior Client Success Manager manages client relationships, oversees digital marketing campaigns, and ensures client retention by analyzing performance data and providing tailored marketing recommendations.

The Senior Customer Success Specialist will drive customer onboarding and enablement for Theia, ensuring successful adoption and satisfaction while maintaining strong relationships and feedback loops.

The Senior Customer Success Manager will partner with enterprise legal teams, guiding them from adoption to growth, ensuring successful integration of Checkbox into their legal workflows, managing retention and expansion of accounts, and leveraging data for proactive engagement.

The Customer Success Manager will enhance customer experience, lead the Customer Service Team, improve retention strategies, and leverage data to optimize customer journeys across DTC and B2B channels.

The Client Success Manager acts as a trusted advisor for enterprise healthcare organizations, translating conversational data into business outcomes and enhancing client relationships through training and strategic consulting.

Drive revenue and product adoption by deepening customer relationships, scaling payments volume, implementing custody solutions, identifying upsell/cross-sell opportunities, performing financial/value analysis, and leading cross-functional initiatives to solve complex customer and operational challenges.

Lead customer success efforts to drive revenue, product adoption, and payments volume. Deepen relationships, implement custody solutions, identify upsell/cross-sell opportunities, perform financial/value analysis, and coordinate cross-functional initiatives to solve customer-specific business and operational challenges.

The Sr. Manager of Customer Success will lead a team focused on post-sale client experience, drive customer adoption of Everlaw's platform, and collaborate cross-functionally to ensure customer success and satisfaction.

Lead a team of Customer Success Managers to enhance client experience in the Legal Enterprise segment, focusing on relationships, retention, and operational strategy.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The VP of Customer Success at Axon 911 will lead the Customer Success organization, focusing on retention, expansion, and customer advocacy within public safety agencies. Key responsibilities include managing a team, building customer relationships, driving outcomes, and shaping company strategy.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Head of Customer Success will build and scale the Customer Success team, define customer journeys, drive retention metrics, and act as a product liaison.

Lead and inspire Customer Success Managers, drive strategic improvements, and manage customer relationships in regulated industries to enhance retention and growth objectives.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

The Customer Success Executive ensures successful implementation and ongoing adoption of AI solutions within healthcare systems, focusing on strong client relationships and measurable patient outcomes.

The Senior Manager, Customer Success leads a team to ensure value-led renewals and retention, coaching CSMs and aligning with Sales for optimal outcomes.

The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.

The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.

The Senior Customer Success Manager will manage client relationships, drive revenue growth, and collaborate with cross-functional teams while ensuring exceptional service for Enterprise accounts.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.