Top Senior Customer Success Jobs

The role involves advocating for customers, managing requirements, providing training, ensuring renewals, and gathering feedback, all while collaborating with cross-functional teams.

As a Senior Customer Success Manager, you will manage assigned accounts, ensuring customer satisfaction and driving adoption of Cato's technology. Responsibilities include building relationships, conducting briefings, and overseeing renewals and upsells.

As a Senior Customer Success Manager, you will ensure customer satisfaction and growth during their journey., managing renewals and upsells along with post-sales activities.

The Sr. Customer Success Manager is responsible for the health of assigned accounts, ensuring customer adoption and growth while managing renewals and upsells through relationship building and technical support.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

The Senior Customer Success Manager will lead customer integration of cloud-native architecture and AI analytics, ensuring value and driving account growth through technical enablement and collaboration with sales and engineering teams.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

The Senior Customer Success Manager will manage strategic customer accounts, driving retention, upsells, and product adoption while collaborating with internal teams to enhance customer success operations.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

Drive scaled customer outcomes in an AI-enabled, automation-first PLG environment by owning adoption, renewals, migrations, and expansion. Use product data and platform tools to monitor customer health, identify risks and upsell opportunities, enable customers through self-service and documentation, and act as the internal Voice of the Customer to support retention and value realization.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

The Technical Customer Success Manager will support customers post-sale, assisting with onboarding, troubleshooting, and providing feedback to product teams.

The Principal Customer Success Account Manager leads customer engagement and ensures value from Vertex tax solutions, optimizing usage, driving renewals, and collaborating across teams while managing key programs and potentially a team.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

Manage advertiser accounts, ensuring success through relationship building, campaign execution, data analysis, and collaboration with internal teams to enhance performance.

The Customer Success Platform Manager at Extreme Networks will manage ChurnZero, develop workflows, ensure data integrity, and train CSMs to enhance customer success operations.

Lead client engagements for Measured's brands, managing relationships, delivering marketing analytics, and ensuring product adoption and optimization insights.

The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

Manage a ~40–50 account portfolio to drive adoption, retention, renewals, and expansion. Deliver executive-level reviews, coordinate cross-functional support, monitor product usage and account health, provide data-driven insights, and act as primary customer escalation and advocate for product and service improvements.

The Strategic Customer Success Manager will ensure customer success in AI projects by leading onboarding, engagement, and adoption while collaborating with various teams.

The Senior Manager, Customer Success Management will lead a team, develop customer strategies, drive engagement, improve retention, and optimize processes within the Commercial and Digital segments.

Lead the Customer Success team for Ramp, focusing on enterprise and strategic accounts. Drive adoption strategies, change management, and AI-augmented workflows. Build and manage a high-performing team to establish strong customer relationships and ensure a seamless post-sale experience.