Top Senior Customer Success Jobs

8 Days AgoSaved
In-Office or Remote
Phoenix, Arizona, USA
Senior level
Senior level
Artificial Intelligence • Software
The Senior Customer Success Manager will lead Enterprise and Mid-Market customers, driving adoption and retention while collaborating with internal teams.
Top Skills: Salesforce
8 Days AgoSaved
Remote
United States
Senior level
Senior level
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills: Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
Reposted 8 Days AgoSaved
Remote
United States
145K-145K Annually
Senior level
145K-145K Annually
Senior level
Healthtech
As a Senior Customer Success Manager, you will manage strategic client portfolios, guiding implementations, driving adoption, and fostering long-term relationships to enhance client success and performance.
Top Skills: AsanaGoogle WorkspaceHubspotSlack
8 Days AgoSaved
In-Office or Remote
San Francisco, California, USA
127K-152K Annually
Senior level
127K-152K Annually
Senior level
Software
The Customer Success Manager will manage strategic customer relationships, assist with integrating Label Studio into ML workflows, and help enhance model performance through efficient labeling processes. Responsibilities include onboarding, adoption, and driving customer satisfaction, while sharing best practices and advocating for customer needs within the organization.
Top Skills: Artificial IntelligenceB2B SaasData Labeling PlatformsMachine Learning
8 Days AgoSaved
Remote
United States
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 8 Days AgoSaved
In-Office
Cambridge, MA, USA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.
Top Skills: AsanaGoogle SuiteSalesforceZoom
8 Days AgoSaved
Hybrid
Chesterfield, MO, USA
124K-178K Annually
Senior level
124K-178K Annually
Senior level
Insurance
The Director of Client Success leads the pharmacy benefit consulting team, enhancing client relationships, managing performance, and driving growth through strategic client support and operational excellence.
Top Skills: Pharmacy Analytics ToolsPharmacy Benefit Management
8 Days AgoSaved
In-Office or Remote
Tewksbury, MA, USA
Senior level
Senior level
Software • Conversational AI • Generative AI
As a Senior Customer Success Manager, you'll oversee customer accounts, ensure satisfaction and adoption, and collaborate with various teams to improve customer experiences and renew contracts.
Top Skills: Ai-Powered PlatformAppointment Scheduling Software
8 Days AgoSaved
In-Office or Remote
Reston, VA, USA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Cloud • Software
The Customer Success Operations Manager resolves high-risk customer issues, focusing on retention and managing escalations. Responsibilities include handling partner transitions, assessing churn risks, coordinating cross-functional teams, and driving process improvement.
Top Skills: CRM
8 Days AgoSaved
Remote
USA
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.
Top Skills: ChurnzeroGainsightSalesforce
8 Days AgoSaved
In-Office
Raleigh, NC, USA
Senior level
Senior level
Software
The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.
Top Skills: AIB2BHardwareSoftware
8 Days AgoSaved
In-Office or Remote
Boston, MA, USA
125K-180K Annually
Senior level
125K-180K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Software
The Customer Success Engineer ensures effective adoption and consumption of AI applications, engaging customers for optimal value and monitoring their success in using DataRobot's platform.
Top Skills: Ai EngineeringAi PlatformsAi/Ml ConceptsApplication Lifecycle ManagementAzureCloud Infrastructure (AwsData-Centric Solution DeliveryGcp)LlmsPrompt Engineering
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8 Days AgoSaved
In-Office or Remote
Herndon, VA, USA
250K-250K Annually
Senior level
250K-250K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager partners with customers to enhance their value from Exostar's solutions, ensuring renewal and expansion opportunities while mentoring junior team members.
8 Days AgoSaved
In-Office or Remote
Austin, TX, USA
Senior level
Senior level
Software
The Senior Customer Success Manager will onboard large customers, manage implementations, collaborate with teams, advocate for clients, and gather feedback to improve processes.
Top Skills: Ai ToolsExcelGoogle SheetsHubspotPythonSalesforceSQL
8 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills: Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
8 Days AgoSaved
In-Office
Chicago, IL, USA
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Cloud • Analytics
The Senior Customer Success Manager will manage top-tier accounts, build relationships, drive customer success through onboarding, and identify expansion opportunities. Responsibilities include customer engagement, cross-department collaboration, and leveraging BI technology expertise.
Top Skills: AWSAzureEtl ToolsGCPLookerMicrostrategyPower BIQlikSigma ComputingSQLTableauThoughtspot
8 Days AgoSaved
Hybrid
New York, NY, USA
42K-168K Annually
Senior level
42K-168K Annually
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Social Impact • Software • Analytics
The Director of Customer Success will redesign client servicing models, bridge client needs with product development, lead a CS team, and drive revenue retention and growth.
Top Skills: Analytics PlatformsB2B SaasCreative AnalyticsCreative ScoringDiversity MeasurementInfluencer Intelligence
Reposted 8 Days AgoSaved
Remote
New Jersey, USA
134K-223K Annually
Senior level
134K-223K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.
Top Skills: Ai SolutionsAnalyticsCustomer Experience ManagementMarketing Automation Technologies
Reposted 8 Days AgoSaved
Remote
United States
225K-240K Annually
Senior level
225K-240K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.
Top Skills: Ai/Ml ProductsDigital HealthEhr IntegrationsEnterprise SaasFhirHealthcare TechnologyHl7
Reposted 8 Days AgoSaved
In-Office or Remote
Austin, TX, USA
75K-125K Annually
Senior level
75K-125K Annually
Senior level
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills: B2B Saas
Reposted 8 Days AgoSaved
Remote
USA
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted 8 Days AgoSaved
Remote
United States
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
Reposted 8 Days AgoSaved
In-Office
2 Locations
85K-117K Annually
Senior level
85K-117K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Senior Customer Success Manager will manage enterprise client relationships, ensuring platform adoption, resolving issues, and driving revenue growth through strategic advisory and client advocacy.
Top Skills: Esri GisGainsightSalesforce CRM
Reposted 8 Days AgoSaved
In-Office or Remote
2 Locations
100K-120K Annually
Senior level
100K-120K Annually
Senior level
eCommerce • Other
Lead Customer Success for GotPhoto's US & Canada enterprise and scale-up segments, owning Net Revenue Retention. Build and scale a high-performing team, drive retention and expansion, establish repeatable playbooks, partner cross-functionally, and use customer data to inform strategy and product priorities.
Reposted 8 Days AgoSaved
In-Office
Chicago, IL, USA
Senior level
Senior level
Payments • Software
The role focuses on operational projects, performance measurement, data analysis, dashboard creation, and process improvement to enhance Customer Success operations.
Top Skills: SFDCSQLTableau
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