Top Senior Level Customer Success Jobs

The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.

The Senior Manager of Customer Success will oversee and lead the Customer Success team, aligning customer goals with business objectives. Responsibilities include developing customer-centric strategies, optimizing the customer journey, tracking performance metrics, enhancing product adoption and retention, and fostering strong relationships with strategic accounts.

The Sr. Manager of Customer Success is responsible for leading the Customer Success team, developing strategies to improve customer satisfaction, retention, and growth, and collaborating with cross-functional teams. The role involves monitoring customer health metrics, resolving customer issues, and fostering strong relationships with clients.

The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.

As a Client Director, responsible for client portfolio performance, driving organic growth, and ensuring creative excellence through project delivery. Advocating for clients' businesses, establishing shared visions for success, and building long-term relationships. Consulting with keen business insights and adaptive management style. Contributing to the creative process and guiding clients on impactful design. Driving project profitability and organic growth for the company.

The Response Support Specialist will provide internal helpdesk support for MAP & Collision Services, resolve client issues, support communications with various stakeholders, analyze service failures, and assist with fleet approval calls. The specialist will act as a liaison between departments and ensure customer satisfaction through effective communication and problem resolution.

The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.