Top Senior Level Customer Success Jobs

As an IT Application Engineer at WHOOP, you will support and troubleshoot internal applications, monitor performance, and lead platform consolidation projects. You will ensure security and RBAC compliance, develop automation processes, manage software licenses, and liaise with vendors. Additionally, this role requires ongoing maintenance of on-premises servers and participation in on-call rotations.

The Strategic Customer Success Manager at SailPoint maintains client relationships to ensure satisfaction and success with SailPoint's products. Responsibilities include advising clients, monitoring account usage, updating management on performance, and identifying growth opportunities.

The Renewal Specialist at Nexthink will manage contract renewals with customers and partners, focusing on increasing subscription revenue and enhancing customer retention through communication, negotiation, and data analysis. The role requires collaboration with sales and marketing teams, maintaining accurate documentation, and forecasting renewal metrics.