Top Senior Customer Success Jobs

The Senior Customer Success Engineer provides enterprise-level technical support, diagnosing issues, troubleshooting, and ensuring customer satisfaction with Rubrik's products and services.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Senior GTM Engineer will design and scale the technical infrastructure for Customer Success, leveraging AI and automation to enhance customer outcomes and retention. Responsibilities include developing predictive models, cross-functional collaboration to optimize processes, and overseeing the tech stack to improve customer results.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

Manage strategic customers, develop success plans, mitigate churn, ensure product adoption, and collaborate across teams to enhance customer experience.

The role involves managing a portfolio of mid-market customers to ensure adoption and satisfaction, leveraging data-driven insights to guide customer journeys and fostering relationships across teams for a seamless experience.

The Enterprise Customer Success Leader will enhance team performance, lead and develop staff, establish data-driven insights, collaborate cross-functionally, resolve critical issues, and drive customers' success using Notion's platform.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

Manage client relationships for programmatic advertising, ensuring campaign success and driving account growth while collaborating with internal teams and sales.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

The Solution Architect works on AI-first implementation experiences for ServiceNow, driving customer satisfaction through innovative solutions and collaboration with various teams, while enhancing deployment efficiency and adoption.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Manage strategic customer accounts, drive business outcomes, and collaborate cross-functionally to maximize value and retention. Lead initiatives for customer success and product adoption.

Serve as a subject matter expert for Dynatrace solutions, providing support and guidance to customers and account teams to ensure successful product usage and adoption.

Serve customers by diagnosing technical issues with Dynatrace solutions, provide advice on product adoption, train users, and engage with cross-functional teams for customer advocacy.

The Customer Success Engineer will serve as a technical expert for Dynatrace, advocate for customers, and provide technical guidance and training while managing customer relationships and supporting product adoption.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

The Customer Success Manager builds strong relationships with clients to drive platform adoption, manage renewals and expansions, and ensure customer satisfaction and retention.

Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.