Top Senior Customer Success Jobs

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

Lead customer success initiatives, drive product adoption, and foster relationships to ensure customer satisfaction and growth. Engage with cross-functional teams to develop solutions and improve approaches for customer engagement.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

Lead the global Account Management team, ensuring strategic alignment and operational excellence for 200+ clients in Private Data Services. Oversee client engagement, operational improvements, and team development while collaborating with various stakeholders.

The Manager, Customer Success will lead and develop teams, drive customer relationships, and ensure revenue growth through effective team management and collaboration.

The Principal Customer Success Manager will lead customer engagement, oversee delivery resources, and drive adoption of MongoDB products, ensuring customer satisfaction and retention.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

The Enterprise Customer Success Manager oversees post-sales processes for Enterprise customers, ensuring satisfaction and driving retention through relationship management and product training.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

As Manager of International Customer Success, you will lead the growth of the team, enhance customer satisfaction, oversee CSMs, and drive adoption of products to ensure success for global customers through coaching and strategic leadership.

Develop trusted advisor relationships with C-suite customers, guide success plans, drive product adoption, and collaborate across teams to improve customer experience.

Develop trusted advisor relationships with C-suite customers, drive product adoption, mitigate churn, and collaborate across teams to enhance customer experience.

Manage a team focused on customer success, guiding efforts to improve customer satisfaction, provide mentorship, and achieve business growth through strategic collaboration and insights analysis.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Customer Success Manager will build relationships with enterprise customers, drive product adoption, ensure satisfaction, and identify upsell opportunities to optimize their supply chains.

As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.

The Regional Manager Client Success leads a team to ensure client satisfaction and growth through strategic management and innovative solutions. The role involves team management, client relationship oversight, and cross-departmental collaboration to enhance client success and retention.

Senior Customer Success Engineers provide enterprise technical support, resolving complex data management issues, troubleshooting networking, and enhancing customer experiences with Rubrik solutions.

The Manager of Customer Success will lead the team in enhancing product adoption and customer satisfaction, manage strategic client relationships, and drive growth by collaborating with cross-functional teams.