Top Senior Customer Success Jobs

The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.

Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.

Lead the Americas Strategic Customer Success team, ensuring large enterprise clients derive maximum value from Semrush's services through strategic leadership and operational excellence.

As Manager of Customer Success Engineering, lead a team of engineers in providing exceptional cloud and AI/ML support, ensuring operational excellence and customer satisfaction.

Manage a team of Customer Success Engineers supporting cloud and AI/ML workloads, driving operational excellence and customer satisfaction while leading strategic support operations.

As a Manager, Customer Success Engineering, you'll lead a team supporting cloud infrastructure and AI workloads, improving customer experience and managing operations.

The Manager, Customer Success Engineering at DigitalOcean leads a team supporting strategic customers in cloud and AI/ML workloads, focusing on operational excellence and customer satisfaction.

As a Manager of Customer Success Engineering, you will lead a team of Customer Success Engineers, ensuring high-quality support and operational excellence for strategic customers across cloud and AI/ML workloads.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

The Customer Success Director will lead customer interactions, ensure satisfaction, retention, and expansion, and collaborate with cross-functional teams to drive growth and address customer needs.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.

The Director of Onboarding will lead a team to enhance onboarding experiences for SMB customers, collaborating with internal teams and using analytics to drive improvement, ensure retention, and mentor the onboarding staff.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

As Head of Customer Success, you'll lead a team to drive customer retention and expansion, ensuring clients receive value from Planday. You'll guide account strategies, manage customer relationships, and use data to improve success metrics, fostering a culture of collaboration and continuous improvement within the team.

As a Sr. Customer Success Manager, you will ensure customer satisfaction and growth through strong relationships and effective problem-solving in a fast-paced environment.

The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Director of AI Customer Success oversees enterprise client relationships, ensuring success metrics and driving AI adoption, retention, and value realization through strategic consulting and collaboration with internal teams.

The Manager, Customer Success will lead and develop a team of Customer Success Managers, focusing on customer retention, growth strategy, and relationship management within mid-market and international accounts.