Top Senior Level Customer Success Jobs

As a Senior Proposal Specialist, you'll craft technical bids and proposals, support RFP responses, mentor team members, and collaborate with the Sales Opportunity Management Team. Your role involves managing complex enterprise deals and tracking winning strategies while adhering to tight deadlines.

The Director of Customer Onboarding & Implementation will lead onboarding professionals and solutions architects to ensure the deployment of Grammarly for enterprise and educational clients. Key responsibilities include developing onboarding strategies, enhancing customer experience, establishing feedback loops, and optimizing implementation processes to ensure customer satisfaction and growth.

The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.