Top Senior Customer Success Jobs

12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.
Reposted 12 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.
Top Skills: Crm SoftwareSalesforceZendesk
12 Days AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
13 Days AgoSaved
Easy Apply
Hybrid
Austin, TX, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Strategic Customer Success Manager manages high-value accounts, driving adoption and growth through partnership strategies and collaboration with various teams, while ensuring customer satisfaction and retention.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
Remote
Texas, USA
110K-183K Annually
Senior level
110K-183K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.
Top Skills: Ai SolutionsBusiness AnalyticsContact Center TechnologiesCustomer SuccessMarketing AutomationProgram Management
13 Days AgoSaved
Hybrid
New York City, NY, USA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.
Top Skills: Ai SearchChatgptClaudeGeminiGenerative AiMarketing TechnologySaaS
Reposted 13 Days AgoSaved
Remote or Hybrid
United States
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
14 Days AgoSaved
Remote or Hybrid
United States
115K-152K Annually
Senior level
115K-152K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills: Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
14 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
70K-90K Annually
Senior level
70K-90K Annually
Senior level
Edtech • Kids + Family • Social Impact • Software
As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.
Top Skills: Salesforce
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.
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15 Days AgoSaved
Hybrid
Chicago, IL, USA
105K-155K Annually
Senior level
105K-155K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Senior Customer Success Manager drives value and adoption for corporate customers, focusing on measurable outcomes and stakeholder alignment to enhance renewals and expansion.
Top Skills: SalesforceTotango
Reposted 9 Days AgoSaved
In-Office
Tampa, FL, USA
Senior level
Senior level
Cloud • Software
The Director of Onboarding will lead a team to enhance onboarding experiences for SMB customers, collaborating with internal teams and using analytics to drive improvement, ensure retention, and mentor the onboarding staff.
Top Skills: AnalyticsCustomer SuccessOnboarding StrategiesSaaS
Reposted 15 Days AgoSaved
Easy Apply
In-Office
Boston, MA, USA
Easy Apply
126K-158K Annually
Senior level
126K-158K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 16 Days AgoSaved
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In-Office
San Francisco, CA, USA
Easy Apply
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.
Top Skills: Crm Software
Reposted 16 Days AgoSaved
Hybrid
2 Locations
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
As Head of Customer Success, you'll lead a team to drive customer retention and expansion, ensuring clients receive value from Planday. You'll guide account strategies, manage customer relationships, and use data to improve success metrics, fostering a culture of collaboration and continuous improvement within the team.
Reposted 16 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 17 Days AgoSaved
In-Office
Palo Alto, CA, USA
187K-257K Annually
Senior level
187K-257K Annually
Senior level
Artificial Intelligence • Machine Learning
The Director of AI Customer Success oversees enterprise client relationships, ensuring success metrics and driving AI adoption, retention, and value realization through strategic consulting and collaboration with internal teams.
Top Skills: AdtechAIAWSAzureCustomer Data Platforms (Cdp)GCPHugging FaceMartechOpenaiTensorFlow
Reposted 17 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.
Reposted 18 Days AgoSaved
Remote or Hybrid
New York, NY, USA
72K-160K Annually
Senior level
72K-160K Annually
Senior level
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.
Top Skills: NotionSalesforceSlack
Reposted 20 Days AgoSaved
In-Office or Remote
3 Locations
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 20 Days AgoSaved
Hybrid
New York, NY, USA
85K-100K Annually
Senior level
85K-100K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.
Top Skills: Google SuiteTableau
16 Days AgoSaved
Remote
United States
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 16 Days AgoSaved
Remote
United States
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
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