Top Senior Level Customer Success Jobs

The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Senior Leader for Benefits Advising will enhance advising strategies, drive customer retention, facilitate team development, and ensure compliance in health insurance offerings.

The IT Asset Management Data Analyst at SoFi will configure and maintain ServiceNow modules, ensuring data integrity and governance while optimizing IT asset lifecycle management through automation and reporting.

The Senior Account Manager drives performance and sales support for omnichannel media programs. Responsibilities include client relationship management, media strategy development, and campaign execution while supervising associate account managers.

The Internal Communications Manager will develop and implement internal strategies, manage communications, support leadership, and enhance company culture through effective messaging.

The Metro Service Manager ensures client care by bridging Implementation, Customer Success, and Operations, enhancing service delivery, and solving complex client needs.

As a Senior Customer Solutions Architect, you'll engage with strategic customers, provide technical leadership, lead solution discussions, and mentor teams while contributing to industry thought leadership.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Senior Manager, Employee Relations leads complex workplace investigations, resolves employee concerns, advises management on issues, and collaborates on policy development to ensure a fair workplace environment.