Top Senior Level Customer Success Jobs in Washington DC,

The Technical Integration Specialist - API is responsible for providing advanced technical support for customer and vendor API integrations, resolving issues, educating stakeholders, and collaborating with development teams to enhance integration efficiency.

As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.

As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.

The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.

The Senior Customer Success Outcome Manager will act as a primary contact for large enterprise customers, collaborating with various internal teams to understand strategic goals while tracking the impact of Ping solutions. This role involves preparing success plans, presenting reviews to customers, and occasionally traveling to customer sites.

The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.

As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.