Top Senior Level Customer Success Jobs in Washington DC,

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

As a Senior Presentation Specialist, you will develop high-quality presentations, ensuring clarity and impact through effective storytelling and design. You'll collaborate across departments to transform content into engaging visuals that resonate with audiences. Key responsibilities include creating compelling visuals, organizing presentation content, and adhering to brand guidelines.

The role involves providing technical expertise for IBM Omegamon and other mainframe products, including installation, configuration, and training. The engineer will develop knowledge of Rocket products, deliver technical presentations, ensure best practices in implementations, and collaborate with customers and staff to resolve complex issues.