Top Senior Level Customer Success Jobs

The Client Success Manager at prototype:IT is responsible for establishing long-term client relationships, overseeing client activities, ensuring successful solution delivery, and capturing incremental sales growth. This consultative role requires understanding client goals and industry trends while managing multiple accounts and projects successfully.

The Senior Integrations Specialist will support software partners in integrating with Xplor's payment technology, performing validation testing, managing the integration process, and providing expert guidance to ensure projects are completed efficiently. The role requires collaboration with various internal teams and a deep understanding of the payment ecosystem.

The Principal QC Specialist will develop and build a new QC testing laboratory, establish sample management systems, perform technical reviews of GMP methods, draft QC-related documents, and lead QC GMP compliance activities.

The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.

As a Field Engineer in Customer Support, you will commission and troubleshoot automated controls at customer locations, ensuring high-quality work. You'll design acceptance tests, create technical documentation, and provide remote support while maintaining effective relationships with clients and project teams. Traveling up to 80% is required.

The Delegate Authorizing Official Representative 3 will support security requirements for data protection by conducting risk assessments, managing cybersecurity functions, and preparing security authorization documentation. The role involves interaction with IT teams and corporate officers to achieve cybersecurity objectives, contribute to security architecture, and integrate legacy systems.

The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.