Top Senior Level Customer Success Jobs

Field Specialists are needed to shadow pharmaceutical representatives, observe interactions, conduct interviews, and submit reports based on their observations. This freelance role requires flexibility for travel and working part-time on various projects while supporting project objectives through feedback and debrief sessions.

The Senior Client Experience Strategist will build client loyalty and identify growth opportunities by acting as a strategic advisor. Responsibilities include managing client accounts, understanding client needs, and translating requirements into actionable plans for various teams. The role also involves providing technical feedback, supporting business alignment, and promoting company services to attract new business.

The Director, OCX Brand will lead the brand Omnichannel/Customer Experience strategy, define brand Omnichannel/digital tactics, manage relationship with digital design partner, and ensure brand financial goals are met. Responsibilities also include budget management, mentorship for the OCX Brand, and introducing new channel solutions.