Top Senior Level Customer Success Jobs

The Customer Success Manager at Forethought will advocate for customers, ensure satisfaction, manage renewals, identify growth opportunities within accounts, provide product enablement, facilitate collaboration, and analyze usage data to guide product development and customer strategies.

As a Senior Helpdesk Support Specialist, you'll provide exceptional IT support to TransPerfect's executives and staff, ensuring they effectively use technology. Responsibilities include troubleshooting hardware and software issues, training helpdesk staff, documenting equipment, and maintaining overall IT satisfaction among users.

The Senior Customer Success Manager at Hivemind Enterprise is responsible for ensuring customers achieve their desired outcomes through proactive engagement, managing account health, and driving renewals. Key responsibilities include building strong customer relationships, developing success plans, and collaborating with sales and product teams. Required qualifications include a bachelor's degree, 7+ years of customer success experience, and strong communication skills. Preferred qualifications include AI and robotics technology understanding, project management certification, and experience in the defense aviation industry.