Top Senior Level Customer Success Jobs
The Senior Customer Success Manager at Genesys will build and maintain long-term relationships with enterprise customers, ensuring they achieve their customer experience goals. This role involves managing customer portfolios, assessing business drivers, tracking success plans, facilitating renewals, and advocating for customer needs throughout their journey with Genesys.
The Sr Life Safety Specialist will lead maintenance and operations for gas detection systems and fire safety equipment. Responsibilities include compliance inspections, troubleshooting, and coordinating with contractors for system upgrades. The role also involves leading technicians, ensuring adherence to safety codes and regulations, and maintaining logs for device performance and service.
The Senior Executive Leadership Technology Support Specialist provides high-level technical support to senior executives, ensuring seamless operations of technology during high-stress situations. Responsibilities include troubleshooting systems, leading technology evaluations, creating documentation, and fostering a tech-friendly culture among executives. Training staff and coordinating projects are also key aspects of the role.
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The Sr. Conversion Specialist is responsible for ensuring the seamless conversion of outside accounts to AAS, training new RIAs on the proprietary platform, and troubleshooting any issues during the process. Key duties include coordinating operational functions, cultivating strong client relationships, and documenting conversion statuses while advocating for new RIAs to enhance customer service.
As a Technology Client Partner, you will focus on driving sales and revenue growth within named accounts in the pharmaceutical and biopharma sectors. Responsibilities include identifying growth opportunities, developing client relationships, collaborating with internal teams to close sales, and leveraging technology to enhance customer solutions.
The Client Success Manager serves as the primary post-sales contact for clients, ensuring the delivery of products and services meets contractual SLAs and KPIs. The role involves coordinating internal teams, identifying customer training needs, documenting use cases, and supporting sales activities. Strong project management skills and knowledge of enterprise products are essential.
The Senior Compliance Specialist will oversee and support documentation, validation, and accreditation processes to ensure systems adhere to IA and security requirements, while managing risk and compliance reporting.
The Senior Client Partner ISV position at Brillio is responsible for driving sales and business development strategies, and executive relationships for multiple ISV clients. The role focuses on establishing and managing client relationships, positioning Brillio as a strategic IT partner, and identifying new partnership opportunities within accounts. The Partner will act as a trusted advisor to clients and work towards revenue growth and delivery excellence. This role offers a dynamic growth opportunity within a rapidly growing company in the Digital Transformation space.
Manage customer relationships and engagements at Bitsight, ensuring smooth onboarding and deployment of cybersecurity solutions. Mitigate churn by addressing customer concerns and collaborating with internal teams to drive improvements. Build relationships with stakeholders and provide consistent updates on active items while maintaining excellent documentation.
The Manager, Enterprise Solution Specialist at Procore leads a team focused on driving sales of Preconstruction products. Key responsibilities include managing team performance, training, conducting reviews, and collaborating with account teams to exceed sales objectives.
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