Top Senior Customer Success Jobs

The Enterprise Customer Success Manager will oversee the customer journey, ensuring value from CodeRabbit's AI-powered platform, driving adoption and engagement, while advocating for customer needs.

The Customer Success Manager will manage client relationships, ensuring onboarding, training, and ongoing support, while aligning AI-powered solutions with client goals.

The Director of Customer Success will manage relationships with Fortune 500 clients, ensuring optimal deployment and customer satisfaction through technical leadership and operational collaboration.

The role involves delivering customer success through impactful relationships, leading implementations, solving problems, and crafting data-driven solutions for clients in the eCommerce or healthcare sectors.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

As a Technical Customer Success Manager, you will drive customer engagement and adoption of Appian's platform, ensuring clients meet their goals through strategic advisement and effective use of technology solutions.

As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

Manage customer relationships, drive product adoption, facilitate onboarding, address customer issues, and collaborate with teams to enhance customer experience and process.

The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

In this role, you will lead a team of Customer Success Managers to enhance customer experience, drive growth, and develop strategic initiatives for client engagement.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.

The Head of Client Success & Sales will manage client acquisition and relationships, drive revenue growth, and enhance client satisfaction through effective communication and strategy.

The Customer Success Lead will manage customer relationships, drive engagement, provide insights to internal teams, and build systems for tracking customer health and success.

As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.

The Client Success Manager will support law firm clients by analyzing needs, providing tailored solutions, and ensuring successful implementation and ongoing engagement, while maintaining strong client relationships and driving revenue growth.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The Customer Success Manager at Strategy ensures enterprise clients effectively integrate and adopt the company's data-driven analytics platform while driving business value and revenue retention.

The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.