About Us:
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Position Overview:
The Client Engagement Leader plays a key role in making an impact on our clients’ success through the delivery of our content. The role leads long-term client relationships with consulting skills and cultivates new client relationships through business development and leads strategic projects that directly advances the business. Supported by our Client Services team, this role also facilitates Chapman & Co. content with clients, in-person and virtual, with energetic and engaging delivery.
Areas of Focus:
Leads client project plans
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Ensures all client onboarding and ongoing tasks are completed via standard checklist
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Proactively researches clients to understand current state of their business and how this impacts our work
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Develops and executes a project plan based on contract deliverables
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Supports client team in completion of deliverables
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Primary point of contact for client proactive and reactive communication, including progress summaries and status update calls/emails
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Leads building new service standards, including scaling new offerings designing the delivery plan
Strengthen and expand client relationships
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Co-leads client strategy or consulting sessions
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Co-leads client discovery calls and drafting initial proposals and contracts with minimal Principal/Partner direction and edits
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Demonstrates trust building with client (timely in communication, awareness of differing needs, effectively redirects changes or owns mistakes)
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Identifies and recommends opportunities to expand client work/impact
Sales Cycle
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Responsible for prospecting and contracting in-bound clients
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Leads client proposals and contracts with minimal Partner/Principal direction
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Co-leads solutioning for the client at front-end of the relationship
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People Leadership responsibility - leadership of the client team and cultivates the skills of Associates, Specialists and Interns; may formally have a span of care
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Other responsibilities as needed to help drive to our vision, mission and live by our values
Skills and Qualifications:
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Project Management: leads and coordinates multiple tasks and stakeholders, effectively plans and manages deadlines, identifies and mitigates against risks
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Advanced communication skills (written and verbal)
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Exceptional analytical and quantitative problem-solving skills
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Effective mentoring and training
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Leads client relationships effectively (SME in the clients needs, positive feedback)
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Plans and aligns client work to drive relationship expansion
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Facilitates training and/or consulting engagements
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Consulting clients on C&Co. solutions
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5 – 10 years’ as a consultant with business development experience
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Bachelor’s degree, MBA preferred
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
Chapman & Co. Leadership Institute
What We Do
We’re Building A Better World.
We’re more than just a successful capital equipment and engineering solutions firm. We’re an organization fiercely committed to improving the lives of our team members across the globe. By providing meaningful work in an environment of care and compassion, we send them home fulfilled by their time with us, rather than drained by it. We understand what every human being on the planet desires: to know that who they are and what they do matter. As a business, we have a unique opportunity to let them know that they do.
Through our Truly Human Leadership culture and personal growth initiatives, we help them become their best selves. And when we bring out their best, they give their best. To their work, their team members and friends, our customers and suppliers, the people in the communities in which they work and live, and--most important of all--to their families. And before you know it, a better job has helped build a better world!
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