Top Senior Level Customer Success Jobs
The Operations Support Specialist III is responsible for providing administrative and technical support in purchasing and inventory management. Key duties involve processing invoices, reviewing inventory transactions, problem-solving discrepancies, and assisting with procurement and scheduling. The role requires collaboration with various departments to ensure accuracy and compliance while driving process improvements.
The Customer Success Manager will oversee training programs for internal teams and customers, identify training needs, track success, and manage diverse projects. The role requires building strong relationships, analyzing feedback for training effectiveness, and integrating new technologies to enhance organizational goals.
As a Scaled Customer Success Lead, you will drive customer adoption and satisfaction at scale, leveraging automation and digital touchpoints. Your responsibilities include developing engagement strategies, managing accounts, creating onboarding programs, analyzing customer feedback, and collaborating with various teams to ensure long-term success for enterprise clients in sports and media.
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The Account Director will manage client relationships in golf sponsorships, oversee program development, budget management, and team coordination. This role involves collaboration with various stakeholders to execute and activate sponsorship opportunities, ensuring quality control and effective communication.
The National Corrugated Specialist sources custom and non-custom corrugated products, developing supplier relationships, predicting market trends, and collaborating with sales teams to enhance revenue and efficiency. Responsibilities include procurement design, maintaining supplier knowledge, report preparation, and contributing to strategic business operations.
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
As a Senior Upholsterer, you will upholster products in a manufacturing setting according to customer demand while training and assisting other upholsterers. You will ensure compliance with quality standards, maintain safety protocols, and participate in improvement activities to enhance the upholstery process.
The Senior Continuous Improvement Specialist will identify improvement areas, optimize processes, and lead change initiatives within the organization. Responsibilities include facilitating teams to solve complex problems, communicating change management plans, providing training on continuous improvement methodologies, and implementing the Novanta Growth System to enhance operational efficiency and quality.
The Contract Specialist will assist with acquisition planning and developing milestones for contract execution. Responsibilities include drafting statements of work, conducting evaluations, making award decisions, advising on negotiations, and tracking project expenditures. This role requires collaboration with the Contracting Officer's Representative and execution of contract modifications.
As a Customer Success Manager, you will build strong relationships with customers, ensure their satisfaction, analyze customer health metrics, lead training sessions, and work with cross-functional teams to improve customer experience. You will assist with escalated issues and gather customer insights for ongoing improvements.
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