Top Entry Level Customer Success Jobs

As a Client Success Associate, you will manage load operations, track shipments, communicate with clients, and develop skills in operational excellence.

The Client Success Associate manages daily operations of client accounts, focusing on load building, shipment tracking, and client communication to ensure operational excellence.

Customer Success Manager role supporting CommerceIQ’s enterprise customers using an AI-powered commerce platform for content, media, and sales workflows, with a focus on display advertising. The posting does not provide specific responsibilities or qualification details.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Support client onboarding and engagement to ensure clients realize value from Gartner subscriptions. Partner with stakeholders across functions, align Gartner resources to client priorities, drive retention and growth, and collaborate internally to improve service delivery using insights and metrics.

Own customer relationships from contract signing through onboarding, adoption, renewal, and account growth. Develop training materials, provide ongoing support, identify customer needs, and translate feedback for Product, Design, and Engineering. Establish customer success processes, define end-user support, and build and lead a support team. The role requires exceptional communication, independent ownership, sound judgment, and comfort working with AI tools in an early-stage startup.

Onboard new and upgraded clients, demonstrate Gartner products, research client businesses and trends, and facilitate calls to understand priorities and challenges. Collaborate with Sales and internal partners to articulate Gartner’s value, overcome obstacles, increase engagement, and support purchasing decisions. The role requires strong communication, organization, critical thinking, relationship-building, and English-French bilingual proficiency.

Own customer success activities and outcomes by driving customer value, tracking internal and external milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing business metrics, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.

Support onboarding and manage a portfolio of new SaaS clients, helping them adopt the platform, increase usage, and achieve gifting program outcomes. Build stakeholder relationships, recommend gifting strategies, identify account expansion opportunities, introduce new capabilities, and meet spending and usage targets. Partner cross-functionally to improve the client experience, with a path to Client Success Manager within approximately six months based on performance.

Manage end-to-end client success and service delivery for energy-sector accounts. Own renewals, client satisfaction, profitability, revenue growth, contract margins, resourcing, SLAs, governance, forecasting, cash collection, risk management, and escalations. Coordinate delivery, sales, marketing, product, and project teams while advocating for client needs. Drive operational excellence, continuous improvement, talent development, retention, and account expansion through renewals and up/cross-sells.

Manages day-to-day client relationships and enterprise technology service delivery for finance and insurance accounts. Coordinates delivery, project management, resource planning, governance, risk mitigation, contract compliance, financial forecasting, and service-level performance. Supports renewals, account expansion, pipeline development, and client retention while advocating for client priorities and measurable business outcomes. Collaborates across sales, consulting, engineering, product, marketing, and delivery teams to resolve issues and improve client satisfaction.

Owns client success and end-to-end consulting and engineering service delivery for telecommunications accounts. Responsibilities include client satisfaction, renewals, profitability, resourcing, SLA governance, financial oversight, forecasting, account growth, risk escalation, KPI tracking, and operational excellence. The role advocates for client needs, coordinates cross-functional teams, manages escalations, supports retention and expansion, and drives continuous improvement across engagements.

Manages day-to-day client relationships and service delivery for finance-industry accounts. Coordinates delivery, project, sales, and consulting teams; oversees contract performance, KPIs, risks, resources, renewals, forecasting, and client satisfaction. Identifies account-growth opportunities, supports change requests and expansions, advocates for client priorities, and maintains governance processes while helping clients achieve measurable value from technology services.

Manages day-to-day client relationships and service delivery for insurance industry accounts. Coordinates delivery, project, sales, consulting, and support teams; monitors contracts, SLAs, risks, financial performance, resources, and client satisfaction. Supports renewals, pipeline development, upselling, and account growth while advocating for client priorities and driving continuous improvement.

Lead strategic customer relationships, drive product adoption, improve retention, identify expansion opportunities, manage renewals, and align customer outcomes with revenue goals. Serve as a Zenoti platform expert, solve customer challenges, use data to guide strategy, influence executives, and collaborate with sales, marketing, product, and support teams.

Own the full B2B customer journey from onboarding through adoption, retention, renewals, and expansion. Improve time-to-value, gather structured feedback for product and engineering, support contract processes, and build customer success playbooks and metrics. Partner with founders on go-to-market experiments, product-market fit, and growth initiatives while developing strong customer relationships.

Manage large law firm accounts as the primary customer success lead, driving adoption, workflow transformation, retention, usage growth, and measurable customer value. Build trusted stakeholder relationships, create success plans, support change management, analyze customer health and usage data, and partner with Sales, Product, Marketing, and Enablement. Guide firms in adopting legal research, drafting, analytics, and AI-powered solutions while sharing customer insights internally. Texas residency, a JD, legal industry experience, and account travel are required.

Manage large law firm accounts by driving adoption, retention, usage growth, and measurable customer value. Build trusted stakeholder relationships, develop success plans, guide adoption of legal research, drafting, analytics, and AI solutions, and support change management. Use customer health and usage data to identify risks and growth opportunities. Partner with Sales, Product, Marketing, and Enablement while sharing customer insights to improve products and customer experience.

Manage large law firm accounts as a strategic advisor, driving adoption, workflow transformation, retention, usage growth, and measurable customer value. Develop success plans, guide adoption of legal research, drafting, analytics, and AI solutions, lead change management, analyze customer health and usage data, and collaborate with Sales, Product, Marketing, and Enablement. Represent customer feedback to improve products and customer experience.

Manage a portfolio of large law firm accounts, driving adoption, workflow transformation, retention, usage growth, and measurable customer value. Build trusted advisor relationships, develop success plans, guide change management, analyze customer health and usage data, support renewals and expansion, and collaborate with Sales, Product, Marketing, and Enablement. Serve as the customer voice while promoting LexisNexis drafting, research, analytics, and AI-powered legal workflow solutions.

Manage a portfolio of large law firm customers, serving as the primary customer success lead for adoption, workflow transformation, value realization, retention, and usage growth. Build trusted stakeholder relationships, create tailored success plans, guide change management, analyze customer health and usage data, support renewals and expansions, and provide product feedback. Help firms integrate legal research, drafting, analytics, and AI-powered solutions into daily workflows while partnering with sales, product, marketing, and enablement teams.

Own the post-sale customer experience for Finastra’s Retail Lending solutions by driving adoption, customer health, value realization, renewal readiness, and retention. Manage success plans, stakeholder relationships, escalations, onboarding, executive reviews, and expansion opportunities. Use customer usage data, AI-driven insights, digital engagement programs, and health scoring to prioritize engagement. Collaborate with Sales, Product, Engineering, Support, Professional Services, and Compliance teams to resolve issues and improve customer outcomes.

On-board and train new customers, manage customer relationships and inquiries via calls and email, resolve billing and account issues, coordinate new customer starts, and demonstrate product value through excellent customer support.

Manage a portfolio of customers to drive satisfaction and growth, identify expansion opportunities, coordinate program activities, collaborate with delivery teams, support projects/renewals, learn Benchmark's SaaS offerings, and attend occasional on-site and quarterly meetings to ensure positive customer outcomes.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.