Top Entry Level Customer Success Jobs

Support Hawaiʻi client onboarding, dashboard configuration, training, launches, and project coordination. Help clients improve workflows, adopt features, and resolve operational challenges while collaborating with Onboarding, Account Management, Support, and Product teams. Apply local tourism-market knowledge, participate in client visits and go-lives, identify risks, and provide feedback to improve processes and client experiences. The role develops into broader Client Success responsibilities over time.

Manages customer onboarding, implementation, device connectivity, troubleshooting, product training, adoption, account health, retention, and expansion. Builds trusted relationships with provider offices, leads strategic customer conversations, coordinates cross-functional issue resolution, and shares customer insights to improve products and processes.

Manage customer onboarding, implementation, device connectivity, troubleshooting, product training, adoption, account health, retention, and expansion. Serve as a trusted customer advisor, resolve issues cross-functionally, lead proactive customer conversations, and communicate insights that improve products and processes.

Manage product operations and customer success for Mastercard Send customers. Coordinate onboarding, enrollment, reviews, enablement, incident communications, and operational issue resolution across Product, Compliance, Legal, Risk, Processing, and regional teams. Serve as a customer liaison, monitor requests and risks, clarify requirements, identify process bottlenecks, improve customer-facing content, and lead scalable initiatives that enhance customer experience and operational efficiency.

Manage a portfolio of existing LATAM accounts, serving as the primary customer contact. Build relationships, drive product adoption, identify cross-sell and upsell opportunities, negotiate contracts, forecast opportunities, document activities in Salesforce, and ensure customer satisfaction. The role requires consultative communication, sales-target achievement, IT knowledge, account management experience, and Portuguese language skills. It is hybrid in Tampa, Florida, with four in-office days weekly.

Partners with account managers to guide customers through BlackLine adoption, digital transformation, process optimization, training, change management, and roadmap development. Provides consulting, solution design, executive strategy sessions, and thought leadership using expertise in accounting, internal controls, financial analysis, invoice-to-cash, and intercompany operations. Drives customer adoption, expansion, retention, and improved customer experience.

Manage strategic enterprise accounts by driving product activation, adoption, retention, renewals, upselling, and customer value realization. Build trusted relationships with executive stakeholders, lead business reviews and training, provide industry insights, coordinate with sales and technical teams, resolve escalations, forecast account metrics, and identify growth or risk opportunities. The role focuses on digital advertising technology, client ROI, and long-term account success.

Supports Customer Success Managers by assisting property managers, building owners, and supers; preparing savings reports; analyzing customer data and dashboards; identifying issues and trends; maintaining CRM records; executing playbooks; and driving platform adoption. The role involves troubleshooting, relationship building, cross-functional collaboration, and helping customers operate heating systems efficiently.

Manage strategic financial institution client relationships for Mastercard. Lead the customer success lifecycle from onboarding through adoption, expansion, renewal, and retention. Drive value realization, executive engagement, account planning, customer health monitoring, and upsell identification. Serve as an escalation point while coordinating with Sales, Product, Technology, and Operations teams. Lead QBRs and strategic planning sessions, and contribute to scalable customer success practices.

Manage a high-volume SaaS customer portfolio through onboarding, product adoption, value realization, retention, and issue resolution. Monitor customer health, renewal rates, NPS, and adoption metrics; proactively mitigate churn risks; maintain CRM records and success plans; and collaborate with Account Management, Product, and Marketing on escalations, customer feedback, advocacy, and case studies.

Own customer success activities and outcomes by driving customer value, tracking milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing data, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.

Designs and optimizes scalable digital customer journeys across onboarding, adoption, engagement, customer health, retention, and renewal. Uses Gainsight and related platforms to create personalized communications, monitor program performance, interpret customer data, and improve customer outcomes. The role develops playbooks, processes, standards, and enablement materials while partnering with Customer Success, Operations, Product, and Commercial teams to leverage automation and AI.

Designs and optimizes scalable digital customer journeys across onboarding, adoption, engagement, customer health, retention, and renewal. Develops personalized communications, playbooks, templates, and enablement materials using Gainsight and related platforms. Analyzes customer engagement data, improves lifecycle programs, supports global processes, and collaborates with Customer Success, Operations, Product, and Commercial teams to leverage automation and AI for better customer outcomes.

Build Nango’s customer success function by managing strategic developer-tool and technical SaaS accounts, driving adoption, renewals, and expansion. Develop relationships with technical users and executives, identify use cases and adoption risks, resolve customer blockers with Engineering, and create scalable playbooks for serving more than 700 customers. Track customer health, retention, and growth while partnering closely with the founders.

Manages client success for home health and hospice organizations by conducting quarterly business reviews, monitoring KPIs, identifying improvement opportunities, and translating customer needs into practical software initiatives. Supports clients’ use of the analytics platform, creates knowledge-base documentation, coordinates internal resources, and drives solutions that improve efficiency, outcomes, and return on investment.

Manages client success for home health and hospice customers by conducting quarterly business reviews, monitoring KPIs, identifying improvement opportunities, and translating client goals into practical software solutions. The role supports analytics platform adoption, documents knowledge-base content, engages internal resources, and drives customer outcomes, efficiency, and return on investment through strong communication, analysis, and problem-solving.

Build trusted relationships with healthcare provider customers, align Brightree solutions to business goals, drive adoption and process improvement, monitor risks, lead business reviews, resolve complex issues, and support retention and expansion. The role requires HME or home infusion operations knowledge, software implementation experience, workflow analysis, medical billing understanding, and domestic travel of 20–30%.

Manages strategic healthcare customer relationships, helping providers improve Brightree adoption, operational workflows, efficiency, ROI, retention, and business outcomes. Partners with executive stakeholders, leads business reviews and working sessions, identifies risks and expansion opportunities, troubleshoots complex issues, and provides strategic recommendations. Requires HME or home infusion operations expertise, process improvement experience, Brightree experience, healthcare billing knowledge, and domestic travel up to 20–30%.

Own the full post-sale customer lifecycle, including delivery planning, onboarding, implementation, account health, business reviews, renewals, and expansion. Build trusted customer relationships, coordinate internal resources, resolve issues, advocate for customer needs, and establish repeatable customer success processes. As the first dedicated post-sales hire, help define the function, future hiring, and team growth while supporting technical enterprise customers adopting AI agents.

Manage enterprise customer relationships for US fulfilment accounts, serving as a trusted partner across fulfilment operations and supply chain. Responsibilities include account growth, renewals, SLA and KPI management, performance reporting, onboarding, escalation resolution, change coordination, P&L oversight, and data-driven customer insights. The role collaborates with operations, technology, automation, project management, finance, and commercial teams while supporting THG Ingenuity’s expansion across the US.

Support users of the TerraSIGNAL agronomy software platform, resolve and prioritize help requests, escalate technical issues, create documentation and training materials, develop AI knowledge-base content, deliver user training, evaluate resolution trends, and test software modules, procedures, and data workflows. The role requires agricultural or technical education, software support experience, strong communication, and familiarity with digital agriculture technologies and spatial data.

Lead prospect and client calls, understand business priorities, demonstrate Gartner products, support onboarding, and communicate service value. Collaborate with Sales and internal teams to increase engagement and purchasing likelihood. Research companies, executives, business trends, and competitive intelligence to tailor Gartner resources. Build client relationships, solve business challenges, and drive client success. Spanish and English bilingual communication is required by the title.

Own end-to-end customer success for decentralized health studies: run study kickoff and onboarding, monitor study health (enrollment, compliance, data flow), manage client communications, coordinate logistics, drive renewals, and build automated dashboards, templated flows, and AI-assisted reporting while feeding customer insights to product and engineering.

The Manager II, Customer Success role is associated with Samsara’s IoT-based Connected Operations Cloud, supporting customers using solutions such as vehicle telematics, video-based safety, driver workflows, and equipment monitoring. Specific day-to-day responsibilities and qualifications are not provided in the description.

Own customer relationships from onboarding through renewal and expansion. Manage account kickoffs, deployments, stakeholder alignment, time-to-value, usage growth, commercial conversations, and renewals. Identify expansion opportunities, build lightweight automation and tooling, and provide product insights from customer usage. The role is highly autonomous, in-person in Redwood City five days per week, with travel to customer sites as needed.