Top Entry Level Customer Success Jobs

Manage approximately 50 healthcare provider accounts through proactive outreach, consultative meetings, and follow-up. Help practices improve platform setup, adopt features, expand partnerships, increase patient bookings, and achieve performance goals. Build relationships with stakeholders, handle objections, provide product recommendations, prioritize accounts, and collaborate with internal teams on account optimization and feature installations.

Manage the full customer lifecycle, including implementation, adoption, success planning, renewals, and expansion. Partner with customers to drive engineering transformation, align business goals, develop high-value use cases, and integrate DX into workflows. Track account metrics, forecast renewals, address risks, lead executive discussions, and collaborate cross-functionally to improve customer outcomes.

Leads a North America-based team of Customer Success Managers and Architects. Responsibilities include coaching and developing talent, managing staffing and hiring, strengthening executive customer relationships, supporting adoption and renewals, coordinating escalations, partnering cross-functionally, and improving customer success processes and tools.

Provides post-sales technical consulting and advisory support to GitLab customers. The role drives adoption, utilization, measurable business outcomes, renewals, and expansion through tailored solution programs, workshops, demos, and enablement. It partners with Sales, Product Management, Engineering, and Professional Services while serving as a trusted advisor on DevSecOps practices, architecture, and GitLab use cases.

Manages Customer Success Engineering for GitLab, an intelligent DevSecOps orchestration platform. The provided description contains no specific responsibilities or qualifications, but indicates a remote role supporting GitLab’s customer success and technical product environment. GitLab emphasizes AI-enabled workflows, collaboration, professional development, and employee benefits.

Own customer success activities and outcomes by driving customer value, tracking milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing data, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.

Partners with account managers to guide customers through BlackLine adoption, digital transformation, process optimization, training, change management, and roadmap development. Provides consulting, solution design, executive strategy sessions, and thought leadership using expertise in accounting, internal controls, financial analysis, invoice-to-cash, and intercompany operations. Drives customer adoption, expansion, retention, and improved customer experience.

Own customer relationships throughout adoption, expansion, and renewal. Drive platform usage, customer health, retention, ROI, and account growth while identifying upsell opportunities. Lead business reviews, negotiate renewals, track risks and opportunities in Gainsight, and collaborate with Product, Engineering, Support, partners, and dealers. Educate customers on mapping and surveying solutions, communicate product value, and maintain strong strategic relationships in a B2B SaaS environment.

Manage day-to-day relationships with wholesale customers to deliver frictionless service: handle inquiries, onboard accounts in CRM, communicate updates, collect feedback, run account analysis and quarterly reviews, collaborate with sales and cross-functional teams, and ensure compliance with policies.

Build and manage relationships with Gartner clients, onboard new clients, communicate service value, facilitate engagements, identify business priorities, recommend action plans, and drive subscription adoption, satisfaction, retention, and growth. Collaborate internally to resolve obstacles and review client engagement metrics. Requires strong communication and influencing skills plus English and Portuguese fluency.

Support Paymode vendors by resolving inquiries and escalations, driving product engagement and adoption, identifying retention risks, and protecting revenue. Build strong customer relationships, collaborate with Account Management and internal teams, present customer success data, and contribute to process improvements. The role requires strong communication, problem-solving, prioritization, and customer relationship skills in a fast-paced fintech environment.

Manage client relationships and account performance for waste management services. Serve as the primary contact, resolve service issues, coordinate with vendors, monitor account health, identify cost savings, correct billing discrepancies, communicate updates, and improve service workflows. The role requires strong organization, problem-solving, follow-through, and collaboration with clients, vendors, and internal teams in an in-office environment.

Manage a portfolio of NCAA Division II and III clients, building relationships with coaches, athletic directors, and commissioners. Lead product demonstrations, customer education, business reviews, support, renewals, engagement, and upselling. Track customer interactions and usage trends in Salesforce and Salesloft while collaborating with Account Executives and internal teams to resolve issues and improve customer outcomes.

Manage customer onboarding, engagement, adoption, retention, renewals, and expansion for a customer portfolio. Monitor health metrics, address risks, conduct product training, coordinate issue resolution, maintain success documentation, report on customer outcomes, and advocate for customer needs while partnering with sales, support, product, and engineering teams.

Supports merchant onboarding, implementation, training, and first-line support for the e|tab platform. Responsibilities include conducting product demos, configuring digital menus, coordinating installations and go-live activities, assisting with payment integrations, resolving support tickets, troubleshooting printer connectivity, and coordinating hardware shipments. Success depends on meeting SLAs, resolving merchant issues, developing product expertise, and delivering a smooth customer experience.

Own relationships and commercial growth across 100+ Canadian customers. The role focuses on adoption, retention, expansion sales, customer business reviews, pipeline management, issue resolution, and preparing customers for migration from Letus to the Prisma platform. Success requires consultative discovery, relationship building, upselling, scalable portfolio management, and cross-functional collaboration.

Own the post-sale relationship from onboarding through renewal and expansion for B2B SaaS customers. Lead implementations, pilots, training, adoption, business reviews, renewals, and account growth. Establish the company’s first customer success function by defining health metrics, escalation paths, and playbooks. Partner with product and engineering to communicate customer insights and influence the roadmap.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

Supports specialty films customers by understanding requirements, responding to requests, routing qualified opportunities, processing orders, managing inventory and forecasts, maintaining pricing and customer data, coordinating logistics, and supporting sales, production planning, and issue escalation. The role also provides customer reporting, product guidance, and continuous process improvement while helping grow customer relationships and profitability.

Supports retention, implementation, and growth for key customers across fulfillment and distribution facilities. Responsibilities include frequent customer travel, project and launch coordination, reporting, equipment installations, product trials, training, account planning, competitive monitoring, and identifying expansion opportunities. The role works with sales, enterprise accounts, field service, distribution partners, and customer stakeholders, with remote work between customer visits.

Manage Client/Talent partnerships from onboarding through ongoing relationship health. Responsibilities include facilitating alignment calls, advising on collaboration practices, resolving dissatisfaction and cultural misalignment, tracking partnership health, maintaining HubSpot, Slack, AI, and spreadsheet infrastructure, and representing partnership needs internally. The role requires strong relationship and expectation management, strategic judgment, dynamic problem solving, cross-cultural understanding, and proactive portfolio ownership.

Manage relationships with 40+ mid-market clients, leading AI platform implementation, user training, adoption, and ongoing success. Develop scalable playbooks, self-service resources, email cadences, and automation. Monitor customer health, adoption metrics, satisfaction, renewals, and expansion opportunities. Serve as a trusted advisor, advocate for clients internally, and communicate insights to product and service teams. Professional Portuguese proficiency is required; Spanish is preferred.

Manage enterprise customer relationships from implementation onward, helping clients maximize product value, adoption, renewals, and expansion. Build relationships with champions and executives, conduct success reviews, support onboarding, identify use cases, maintain customer health, educate users, communicate product insights, and collaborate with sales on renewals and growth.

Manage customer success operations, including account audits, reporting, change orders, billing dispute resolution, recovery plans, end-of-life programs, and customer health monitoring. The role uses data-driven insights to reduce churn, improve satisfaction, coordinate cross-functional initiatives, and support internal and external stakeholders. It is based in Buenos Aires or Bahia Blanca and works Monday through Friday from 12 p.m. to 9 p.m. ART.

Serves as the primary liaison for dealership partners, managing client programs, products, distribution, relationship growth, change management, launches, and incentive payments. Coordinates with internal teams to resolve claims, cancellations, and accounting issues while supporting client requests and product expansion. Requires strong communication, organization, problem-solving, attention to detail, Microsoft Office proficiency, and schedule flexibility.