Top Entry Level Customer Success Jobs

As a Customer Success Specialist, you'll build relationships with schools, support educators, and help solve staffing challenges. This entry-level role focuses on account management and requires strong communication skills, resilience, and a desire to help others succeed.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Associate I responds to customer inquiries, troubleshoots issues, monitors usage trends, collaborates on educational resources, and provides support to enhance client relationships and drive engagement.

As a Forward Deployed Enablement Engineer, you'll support customer success teams, resolve technical issues, and enhance workflows using Palantir's platforms.

The Forward Deployed Enablement Engineer supports customer success teams by enhancing product support, debugging technical issues, and collaborating on workflows. They play a key role in maximizing customer outcomes with Palantir's platforms.

As a Client Success Associate, you will manage load operations, track shipments, communicate with clients, and develop skills in operational excellence.

As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Support enterprise clients by conducting large-scale business license research across federal, state, county, and city levels. Compile licensure specifications in PDF/Excel, communicate with government agencies and clients, deliver research packages on KPI timelines, update industry knowledge, and coordinate with internal teams to resolve licensing needs.

Serve as the frontline support for customers via phone, chat, and email. Triage and resolve inquiries, document cases, coordinate cross-functionally, follow workforce schedules, and deliver empathetic, detail-oriented service in a fast-paced environment.

Provide email and chat support to Way clients, diagnose and resolve platform, integration, and CSS issues, escalate to Product/Engineering as needed, maintain support documentation and KCS resources, use AI support tools to speed diagnostics, and coordinate with Customer Success.

Provide day-to-day customer support via chat and email, review and manage the design queue, troubleshoot issues, maintain client communication, and collaborate with colleagues. Work remotely during specified PST/MST hours; familiarity with solar design or construction is preferred.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Manage high volume inbound customer requests and own onboarding, activation, and training for Flock Advisory Network customers. Build self-service resources, automate repetitive workflows, and leverage AI tools to scale customer education and engagement. Analyze support trends, create playbooks, and partner with cross-functional teams to improve operational efficiency and customer outcomes.

Manage and grow relationships with enterprise clients, onboard and engage new subscribers, surface client priorities, recommend action plans, facilitate client calls, collaborate internally to remove obstacles, and review engagement metrics to drive satisfaction, retention, and growth.

Manage end-to-end B2B client relationships, lead onboarding and training, monitor engagement and performance, define and track success metrics, deliver tailored presentations, act as client advocate to drive product improvements, and identify opportunities for account growth and improved product adoption.

Manage day-to-day customer relationships for corporations, law firms, and small businesses; deliver consultative service, process orders, drive cross-sell opportunities, handle escalations, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

Manage a large portfolio of SMB accounts as the primary contact, resolve routine issues, coordinate with sales/support/operations, run virtual check-ins and performance reviews, monitor customer health metrics, drive product adoption, and identify low-touch upsell opportunities to improve retention and growth.

Manage daily customer, sales, and broker interactions to ensure on-time order delivery. Coordinate with warehouse, quality, and logistics teams to obtain COAs, adjust shipping dates, and communicate delays. Maintain customer communications and files, run and share daily reports, back up the front desk, manage internal information displays, and support managers with special projects.

Analyze customer usage, health scores, and feedback to identify trends and at-risk accounts. Build reports and dashboards (SQL, Python, Tableau, Excel), provide actionable insights to Product and Success teams, and support retention and product adoption strategies.

Provide multilingual (Mandarin/English) customer support for parents and students via chat, email, WeChat, and phone. Resolve inquiries about courses, progress, accounts, and platform use; handle urgent cases, document issues, collaborate with teams to improve workflows, and contribute to customer success initiatives and service quality.

Owns a portfolio of small and mid-market accounts, advises customers on strategy execution, drives onboarding and product adoption, triages support tickets, makes renewal and expansion recommendations, designs AI-driven workflows, partners with CSMs on larger accounts, and provides product feedback to cross-functional teams.

The Client Success Manager handles stock plan administration and client servicing, managing inquiries and ensuring client satisfaction through effective communication and problem-solving.

Customer Success Specialists at Weave will focus on customer retention by engaging with clients, understanding their needs, and providing solutions. They will help reduce churn, strengthen customer relationships, and ensure account stability through proactive outreach and value addition.

The Client Success Coordinator will support client relationships, manage communication, ensure data accuracy, and promote platform use for client success.