Top Entry Level Customer Success Jobs

As a Forward Deployed Enablement Engineer, you'll support customer success teams, resolve technical issues, and enhance workflows using Palantir's platforms.

The Forward Deployed Enablement Engineer supports customer success teams by enhancing product support, debugging technical issues, and collaborating on workflows. They play a key role in maximizing customer outcomes with Palantir's platforms.

As a Client Success Associate, you will manage load operations, track shipments, communicate with clients, and develop skills in operational excellence.

The Client Success Associate manages daily operations of client accounts, focusing on load building, shipment tracking, and client communication to ensure operational excellence.

Manage daily load board operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate proactively with carriers and customers, close out loads, and collaborate with internal teams to resolve issues and maximize freight profitability.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Manage retention and account growth for small/mid-sized ABA behavioral health practices. Provide high-touch customer service, identify upsell/cross-sell opportunities, run online demos, track account metrics, resolve issues, advocate internally, maintain Salesforce data, submit forecasts/reports, collaborate on product priorities, and attend regional conferences.

Manage daily operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate updates with carriers and customers, and close out loads while prioritizing accuracy and timeliness.

Supports Customer Success Managers and customers with account needs, routine inquiries, onboarding, scheduling, documentation, CRM updates, issue resolution, renewals, reporting, feedback collection, and retention activities. Coordinates with internal teams, tracks customer requests and milestones, follows up on outstanding issues, and helps improve customer satisfaction and product value.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

Drive customer satisfaction and retention through proactive daily outreach, CRM data management, onboarding coordination, escalation handling, process improvement, and cross-functional collaboration with sales, support, and clinical teams to ensure timely, efficient homecare service delivery.

Manage family intake and onboarding operations, maintain CRM records, coordinate onboarding/renewals, generate engagement/retention reports, handle escalations, document workflows, and collaborate with sales, clinical, and product teams to improve customer success processes.

Own onboarding, outreach, and retention for homecare customers: manage CRM data, prioritize tasks and escalations, coordinate renewals, propose process improvements, document workflows, and collaborate with sales, support, and clinical teams.

Support Senior CSMs by providing white-glove service across hospital accounts, handling escalations, QBR prep, training, cross-sell support, reporting, and coordinating cross-functional handoffs to drive adoption, retention, and account growth.

Manage day-to-day relationships with corporate, law firm, and small business customers. Provide consultative service, process full order lifecycle, identify cross-sell opportunities, prioritize cases using Salesforce and internal systems, resolve customer requests under manager supervision, and develop subject-matter expertise in product and industry.

Remote independent role guiding prospective customers through discovery and onboarding for online personal-development programs. Build relationships via phone/Zoom, follow structured processes, promote programs and events, use digital and AI-supported tools, track activity and results, and participate in ongoing training and mentorship. Flexible, performance-based contract requiring self-direction and a minimum 20 hours/week.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

The Client Success Associate engages with clients to maximize the value of Gartner services, addressing their business priorities and driving satisfaction and growth through effective onboarding and support.

Manage and retain client relationships for My Amazon Guy by handling retention tickets and contracts, participating in client calls, resolving escalations, tracking workloads and burn rates, providing monthly performance reports, coordinating with internal teams, and supporting client satisfaction activities (gifts, etc.). Remote role with EST work schedule and required home-office setup.

Own end-to-end customer success for decentralized health studies: run study kickoff and onboarding, monitor study health (enrollment, compliance, data flow), manage client communications, coordinate logistics, drive renewals, and build automated dashboards, templated flows, and AI-assisted reporting while feeding customer insights to product and engineering.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Provide remote customer support for independent bicycle retailers and partners by answering technical software questions via email/phone/chat, escalating complex issues, documenting interactions in the CRM, maintaining product documentation, and recommending website/configuration improvements to maximize customer success.

Provide empathetic, accurate phone and digital customer support for shareholder accounts, resolve routine to complex inquiries, follow procedures, use company systems, and collaborate with teammates. Participate in hybrid training and work primarily from the Louisville office.

Provide bilingual (English/Spanish) inbound and outbound subscriber support for a community solar program. Guide customers through enrollment, billing, compliance documents, and proactive outreach while building scripts, workflows, and maintaining accurate records. Support growth and scale of the subscriber-service operation.

Handle client escalations across phone, email, and chat; investigate issues, coordinate with teams and partners, provide timely status updates, escalate complex problems, and suggest process improvements to increase client satisfaction.