Top Entry Level Customer Success Jobs

Provide courteous and timely assistance to employees and managers regarding payroll inquiries, Assist with navigating payroll and timekeeping software, Collaborate with senior team members for issue resolution, Complete employment verifications, Manage incoming communication, Document employee interactions, Work closely with HR on cross-functional issues, Assist with payroll processes as needed

As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.

The People Ops Support Specialist will oversee administrative and clerical functions, welcome visitors, maintain filing systems, manage office supplies, prepare meeting rooms, assist with scheduling events, and ensure smooth office operations during a temporary 16-week parental leave.

The Knowledge Management Specialist will manage and optimize the knowledge base and resources supporting the Member Operations team. Responsibilities include developing, curating, and maintaining a high-quality knowledge base for member support representatives.

The Client Experience Associate will support client needs, manage communications, and prepare campaign reports. Responsibilities include learning the Movable Ink platform, executing email mock-ups in Photoshop, organizing client meetings, and troubleshooting queries. The role emphasizes proactive management and collaboration with clients and the internal team.

The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.

As a Technical Customer Support Analyst, you will provide support and training to system users for a major professional sports league. Key responsibilities include resolving technical problems with networks and systems, using Zendesk to log issues, and assisting with user training. This role requires good understanding of IT networks and excellent communication skills.