Top Entry Level Customer Success Jobs

Drive customer adoption, satisfaction, retention, and ROI for Cyera’s data security platform. Serve as a technical advisor, lead onboarding, training, workshops, and executive meetings, troubleshoot issues, develop success plans, monitor customer health, conduct quarterly business reviews, and provide feedback to product teams. The role requires SQL, scripting, API familiarity, project management, strong communication, and 25–50% annual travel.

Supports robotics customers with LiDAR sensor onboarding, network configuration, SDK/API setup, technical triage, diagnostics, and troubleshooting across hardware, firmware, networking, Linux, and Windows environments. Reviews logs and network captures, documents bugs in Jira, replicates issues, guides customers on best practices, contributes to knowledge-base materials, and provides email, video, and phone support while escalating complex cases to senior engineers.

Manage customer relationships and drive adoption, retention, and expansion for Zenoti’s SaaS platform. Serve as a product expert, solve customer challenges, use data to guide strategy, influence executives, and collaborate cross-functionally with sales, marketing, product, and support teams. Manage multiple accounts while communicating complex topics clearly and prioritizing customer needs.

Manage seller relationships, conduct onboarding and advanced training, support product adoption, prevent churn, identify expansion opportunities, resolve escalated issues, and monitor account health using CRM tools and analytics. Collaborate with Sales, Marketing, Product, and Engineering while contributing to process improvements and mentoring junior team members.

Own post-sale customer success, including onboarding, adoption, renewals, and account expansion. Help creative teams integrate Krea into daily workflows, communicate product updates, track customer usage, identify growth opportunities, and manage renewals. Partner with creative leads on webinars and workshops, relay customer feedback to product and marketing, and contribute to product adoption in an early-stage AI company.

Manage enterprise customer accounts from onboarding through organization-wide adoption. Lead integrations, training, stakeholder relationships, support, retention, expansion opportunities, and customer advocacy. Partner with Product, Engineering, Sales, and Marketing to improve customer outcomes and platform adoption. The role requires experience supporting technical users, managing enterprise accounts, running complex onboarding programs, identifying commercial opportunities, and traveling to meet customers when appropriate.

Own post-sale relationships for a portfolio of B2B SaaS accounts from onboarding through renewal and expansion. Develop tailored adoption plans, monitor usage and support patterns, identify renewal risks, and lead customer conversations. Partner with sales on handoffs and collaborate with support and product to resolve issues. Support technically sophisticated customers running self-hosted or open-source Plane deployments, including those in regulated and enterprise environments.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Manage and retain client relationships for My Amazon Guy by handling retention tickets and contracts, participating in client calls, resolving escalations, tracking workloads and burn rates, providing monthly performance reports, coordinating with internal teams, and supporting client satisfaction activities (gifts, etc.). Remote role with EST work schedule and required home-office setup.

Own technical customer support and the support inbox for Axle's API and admin interfaces. Troubleshoot API/authentication issues, run GTM operational support, build and maintain knowledge base and runbooks, automate recurring workflows with lightweight tooling, and surface product feedback to internal teams to scale customer success operations.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

The Customer Success role at Meter involves managing accounts, ensuring successful transitions for customers, and maintaining high-quality service across various industries. Responsibilities include launching products, forecasting quarterly pipelines, and collaborating with teams to enhance customer experiences.

The Client Success Consultant manages client relationships, ensuring effective implementation and adoption of AI solutions, while identifying growth opportunities and maximizing retention.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Manage day-to-day customer relationships for corporations, law firms, and small businesses; deliver consultative service, process orders, drive cross-sell opportunities, handle escalations, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

The Customer Success Consultant will maintain customer satisfaction, assist with messaging campaigns, train users on the Signal Vine platform, and manage various customer support tasks.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.