Top Entry Level Customer Success Jobs

Own post-sale relationships for a portfolio of B2B SaaS accounts from onboarding through renewal and expansion. Develop tailored adoption plans, monitor usage and support patterns, identify renewal risks, and lead customer conversations. Partner with sales on handoffs and collaborate with support and product to resolve issues. Support technically sophisticated customers running self-hosted or open-source Plane deployments, including those in regulated and enterprise environments.

Manage and optimize B2B marketing campaigns, serving as the primary customer contact and liaison with sales and operations. Responsibilities include campaign setup, kickoff calls, performance monitoring, quality control, reporting, CRM updates, customer communications, QBRs, and proactive issue resolution. The role requires strong organization, communication, presentation, analytical, and problem-solving skills while operating independently in a remote environment.

Manage day-to-day relationships with corporate, law firm, and small business customers. Provide consultative service, process full order lifecycle, identify cross-sell opportunities, prioritize cases using Salesforce and internal systems, resolve customer requests under manager supervision, and develop subject-matter expertise in product and industry.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Manage and retain client relationships for My Amazon Guy by handling retention tickets and contracts, participating in client calls, resolving escalations, tracking workloads and burn rates, providing monthly performance reports, coordinating with internal teams, and supporting client satisfaction activities (gifts, etc.). Remote role with EST work schedule and required home-office setup.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Own technical customer support and the support inbox for Axle's API and admin interfaces. Troubleshoot API/authentication issues, run GTM operational support, build and maintain knowledge base and runbooks, automate recurring workflows with lightweight tooling, and surface product feedback to internal teams to scale customer success operations.

Manage day-to-day relationships with wholesale customers to deliver frictionless service: handle inquiries, onboard accounts in CRM, communicate updates, collect feedback, run account analysis and quarterly reviews, collaborate with sales and cross-functional teams, and ensure compliance with policies.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

Provide executive assistant support to the CS VP and operational support to the Customer Success team, managing onboarding projects, CRM and data transfer tasks, tracking KPIs, documenting processes, using Asana and Excel, and coordinating cross-functional activities to improve onboarding and client operations.

The Customer Success role at Meter involves managing accounts, ensuring successful transitions for customers, and maintaining high-quality service across various industries. Responsibilities include launching products, forecasting quarterly pipelines, and collaborating with teams to enhance customer experiences.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

The Client Success Consultant manages client relationships, ensuring effective implementation and adoption of AI solutions, while identifying growth opportunities and maximizing retention.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Manage day-to-day customer relationships for corporations, law firms, and small businesses; deliver consultative service, process orders, drive cross-sell opportunities, handle escalations, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

The Customer Success Consultant will maintain customer satisfaction, assist with messaging campaigns, train users on the Signal Vine platform, and manage various customer support tasks.

The role involves interacting with customers for inquiries, processing new business applications, managing after-sales services, handling payments, and providing office administration support as part of customer success operations.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.