Top Entry Level Customer Success Jobs

The Customer Support Specialist role involves providing high-quality customer service for IDEXX's ezyVet software to veterinary professionals globally. Responsibilities include resolving support inquiries, managing tickets, delivering training webinars, and writing customer-facing knowledge base articles. This hybrid position requires effective communication and a passion for technology and pets.

As an OTC Specialist, you will review and process contracts, ensuring accuracy and prompt issue resolution. Responsibilities include validating new subscription and hardware requests, assisting with month-end close, and collaborating with multiple teams to address discrepancies. Strong analytical and communication skills are vital for this role.

The Strategy Associate role involves assisting with the design, analysis, and reporting for various qualitative and quantitative research projects. Responsibilities include helping with questionnaire design, data collection planning, proposal development, research report drafting and proofreading, all while ensuring quality assurance in a fast-paced environment.