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Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. Provides support to customer/users where the product is highly technical or sophisticated in nature.
The Senior Pre-sales Consultant (Treasury Solutions) will support Treasury Management sales opportunities in Japan, requiring in-depth knowledge of Treasury practices and key elements including financial transactions, back office/settlement processes, accounting principles, risk management, and compliance practices. The role involves leading the sales support process, providing product knowledge and expertise, assisting with product management, and collaborating with marketing to ensure relevant sales collateral.
Automation engineer role at FIS working on automation projects with high quality and timely communication. Requires experience with Selenium, Java, automation frameworks, and problem-solving skills.
The Technical Analyst - BA role at FIS involves a combination of analytical, technical, and business skills to help make informed decisions and improve overall performance. Responsibilities include requirements gathering, process improvement, solution design, project management, stakeholder communication, risk management, training, and mentoring.
AS400 Senior developer with 4+ years of experience in Production Support/Batch support in the CORE banking domain. Responsible for analyzing, designing, programming, debugging, and modifying software enhancements. Works in a Scrum team on defect resolution and new feature development. Strong knowledge of banking practices and design patterns.
Establish and implement quality assurance and compliance processes for IT. Develop and implement software quality assurance plans, monitor compliance, and provide guidance to IT teams. Analyze performance metrics and recommend improvements to the software development lifecycle process.
The Technical Support Engineer II will provide application support for FIS Front Arena solutions, address client's functional and technical issues, and ensure issue resolution. The role involves deep knowledge of Front Arena Architecture, programming languages, and financial markets.
Responsible for accurate reconciliation and processing of dividends to clients. Building effective relationships internally and externally, maintaining documentation, ensuring customer satisfaction, and demonstrating a high level of service.
Seeking a Design Manager to drive the evolution of banking experiences for millions of consumers. Responsibilities include fostering stakeholder engagement, spearheading innovative solutions, and managing design projects. Requires over 7 years of experience leading high-performance design teams and dedication to design excellence.
Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts. This role involves tasks such as preparing customer payments for processing, data entry, research and adjustment activities, balancing credits and debits, performing MICR line repair, and working under deadlines in a team environment.
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