Dividends Administrator

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Dividends department is responsible for the accurate reconciliation and processing of dividends to our client base.

What you will be doing:

• Building effective relationships internally and externally. As well as developing and maintaining interdepartmental relationships. Should also promote a culture which, supports internal and external relationships. Striving to develop and maintain excellent interdepartmental relationships promoting co-operation, communication and support. 

• Demonstrating a positive and flexible attitude, to cope with varying business needs and demands.

• Being professional in all areas of work, ensuring you are viewed as approachable from all colleagues. 

• Assist with the maintenance of departmental documentation including procedures, process definitions and undertake regular reviews to ensure this remains accurate and current

• Aiming to achieve all agreed internal and external customer service levels through planning, motivation and delegation.

• Demonstrating a concern for commitment to a high level of service, continually striving to exceed customer’s expectations above agreed standards and measurements.

• Being committed to approaching work conscientiously and using initiative to ensure issues are addressed and tasks are seen though to completion.

• Investigating the causes of problems, thinking through ways to tackle issues and problems, arriving at solutions and implementing sound measurable solutions.

• Ensuring customer satisfaction by monitoring daily operations to ensure the timely and accurate processing of trades.

What you bring:

• Works quickly and accurately, producing output that does not normally need to be checked by others

• Takes actions to ensure that work is completed right first time

• Identifies and escalates any issues in a timely and appropriate manner

• Independently prioritises work and anticipates and addresses barriers including wider operational impact

• Takes pride and care with their quality of work

• Ability to work as part of a team and under their own initiative

• Supports the efforts of others within and outside of their department

• Conveys detailed information in a concise and accurate manner in all written and verbal communication

• Intermediate knowledge of Microsoft Word, Excel and Outlook applications

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and company benefits

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A work environment built on collaboration, flexibility and respect

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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