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Top Senior Level Customer Success Jobs in Washington DC,

3 Days Ago
US
Remote
18 Employees
Senior level
18 Employees
Senior level
Information Technology • Legal Tech • Software
The Director of Client Success will oversee customer strategies to enhance satisfaction and growth, lead the Client Success team, ensure effective onboarding and user training, and collaborate with various internal teams. Key responsibilities include developing client relationships, defining key performance metrics, and implementing best practices for exceptional client experiences.
3 Days Ago
US
Remote
640 Employees
Senior level
640 Employees
Senior level
Marketing Tech • Software • Analytics
The Senior Technical Support Specialist will become an Iterable product expert, deliver top-tier customer service, maintain strong relationships with customers, and facilitate successful business outcomes. Responsibilities include answering inquiries, writing support documentation, escalating complex issues, and leading projects to improve technical processes while collaborating with multiple internal teams.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
3 Days Ago
United States
Remote
196 Employees
Senior level
196 Employees
Senior level
Cloud • Software • Database
As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.
3 Days Ago
4 Locations
Remote
139 Employees
Senior level
139 Employees
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you will work closely with strategic customers to drive product adoption and satisfaction. Your role includes acting as a trusted advisor, conducting product demonstrations, and collaborating across internal teams to meet customer needs while maintaining accurate records of client interactions.
3 Days Ago
USA
Remote
3,494 Employees
Senior level
3,494 Employees
Senior level
Artificial Intelligence • Big Data • Machine Learning
The Senior Client Solutions Partner at Quantiphi is responsible for creating go-to-market strategies, managing key partnerships, leading the sales process, and establishing the company's market presence. This role requires building and maintaining strategic relationships, driving sales growth, and implementing effective operational processes.
3 Days Ago
United States
Remote
213 Employees
95K-110K Annually
Senior level
213 Employees
95K-110K Annually
Senior level
Software
The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
3 Days Ago
2 Locations
Remote
277 Employees
Senior level
277 Employees
Senior level
Software
The Implementation Specialist will implement, configure, and create workflows for emergency management solutions using WebEOC platforms. Responsibilities include conducting client needs analysis, developing and customizing workflows, guiding clients through implementation, providing ongoing support, and conducting training sessions.
3 Days Ago
US
Remote
702 Employees
Senior level
702 Employees
Senior level
Food
The Senior Manager, Global Compensation will oversee the design and execution of the company's compensation and benefits programs. This role involves collaboration with HR and senior leadership, managing equity programs, conducting market benchmarking, ensuring compliance, and presenting compensation strategies to the board. Strong analytical skills and extensive experience in compensation management are essential.
3 Days Ago
United States
Remote
201 Employees
Senior level
201 Employees
Senior level
Artificial Intelligence • Healthtech • Information Technology • Machine Learning • Natural Language Processing • Software • Analytics
The Customer Success Manager will be responsible for driving customer goals, ensuring platform adoption, managing client relationships, and facilitating revenue growth through strategic engagement. This position requires monitoring client progress, resolving issues, and leading project management efforts to ensure customer satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+29 More
4 Days Ago
United States
Remote
135 Employees
110K-140K Annually
Senior level
135 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
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