Top Senior Level IT Jobs

The IT Systems Administrator/Manager will oversee IT operations, manage day-to-day tasks with the IT Managed Service Provider, administer cloud services like Office 365 and Azure, implement security protocols, and lead IT projects to enhance operations and productivity.

Lead design sessions, create design documentation, conduct end user training on Genesys systems, provide mentorship to teammates, create best practices for design, testing, and training, collaborate with customers to develop design specifications, compare current operations vs best practices, identify improvement opportunities, conduct QA testing, assist with solution integrations, and conduct customer and internal product training.

The NetSuite Administrator will manage the NetSuite ERP system, providing support, administration, and development to ensure optimal functionality. Responsibilities include configuring user access, developing customizations and reports, training users, troubleshooting issues, and maintaining system documentation. Collaboration with cross-functional teams is essential for system enhancements.

The Principal Contract Administrator will support various government programs and handle all aspects of contracts from business development to contract closeout, ensuring strong customer satisfaction and financial performance while collaborating with management and teams throughout the organization.

The Trainer 3 will design and manage training content for Samsung Contact Center agents. They will collaborate with various teams to identify training needs, oversee new hire training, evaluate performance, and implement curriculum improvements. Strong communication and project management skills are essential.

The IT Security & Support Manager will lead SOC2 compliance processes, develop and manage the security program, perform risk assessments, oversee incident response efforts, and advise executives on security strategies. This role emphasizes collaboration within cross-functional teams and continuous improvement of security frameworks aligned with industry standards.

The Enterprise Consultant II will advise strategic clients on change management and ensure successful use of Funnel's software solutions. Responsibilities include managing professional services, collaborating with cross-functional teams, leading project execution, and building strong client relationships to drive customer satisfaction.