Top Senior Customer Success Jobs

Reposted 22 Days AgoSaved
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Hybrid
San Francisco, CA, USA
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.
Top Skills: Cloud TechnologiesGainsightMongoDBSalesforce
Reposted 22 Days AgoSaved
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Hybrid
2 Locations
Easy Apply
71K-139K Annually
Senior level
71K-139K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.
Top Skills: MongoDBSalesforce
Reposted 24 Days AgoSaved
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Hybrid
San Francisco, CA, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
Top Skills: Ai/MlAutomationDevOpsIt Enterprise ArchitecturePagerduty Products
Reposted 24 Days AgoSaved
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Hybrid
Somerville, MA, USA
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.
2 Hours AgoSaved
In-Office
San Francisco, CA, USA
120K-200K Annually
Senior level
120K-200K Annually
Senior level
Artificial Intelligence
As a Customer Success Manager at Vultron, you'll onboard clients, manage accounts, drive adoption, and gather customer feedback to optimize their experience and drive platform value.
Top Skills: AIMlSaaS
4 Hours AgoSaved
In-Office
Los Angeles, CA, USA
180K-200K Annually
Senior level
180K-200K Annually
Senior level
Transportation
The Head of Customer Success at Parallel Systems will manage the customer lifecycle post-contract, ensuring successful implementation, adoption, and expansion, while leading relationships with C-suite executives and managing large enterprise customers.
4 Hours AgoSaved
In-Office
Boston, OH, USA
Senior level
Senior level
Fintech • Payments • Financial Services
The Senior Customer Success Manager is responsible for managing strategic relationships with enterprise clients, focusing on program adoption and customer satisfaction, while collaborating with cross-functional teams and ensuring value realization.
8 Hours AgoSaved
Remote
USA
170K-228K Annually
Senior level
170K-228K Annually
Senior level
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
8 Hours AgoSaved
Remote
United States
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Machine Learning • Software
The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.
Top Skills: Ai-Powered PlatformsHealthcare Claims Data
8 Hours AgoSaved
In-Office or Remote
10 Locations
125K-226K Annually
Senior level
125K-226K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Security • Software
Lead and develop a team of Customer Success Managers, ensuring effective engagement, portfolio health, and collaboration with cross-functional teams to enhance customer experiences and drive outcomes.
Top Skills: Application SecurityData SecuritySaaS
8 Hours AgoSaved
In-Office
San Francisco, CA, USA
115K-165K Annually
Senior level
115K-165K Annually
Senior level
HR Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll oversee customer onboarding, drive adoption, serve as an advisor, enhance product usage, and identify risks for enterprise and mid-market accounts.
Top Skills: APIsAts IntegrationsSaaS
Reposted 8 Hours AgoSaved
In-Office
Cambridge, MA, USA
90K-135K Annually
Senior level
90K-135K Annually
Senior level
Biotech
The Senior Customer Success Consultant will strategize solutions for clients, ensuring compliance with regulations, enhancing user satisfaction, and driving revenue through strategic engagements.
Top Skills: Stemsoft
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Reposted 8 Hours AgoSaved
Hybrid
Boston, MA, USA
125K-160K Annually
Senior level
125K-160K Annually
Senior level
Software
Customer Success Engineers at HYCU ensure customer satisfaction by providing technical support and solutions in data protection for SaaS and enterprise cloud customers, while building strong client relationships.
Top Skills: AWSAzureData ProtectionGCPHybrid CloudIaasPublic CloudSaaS
Reposted 8 Hours AgoSaved
In-Office
2 Locations
Senior level
Senior level
Healthtech • Software
In this role, you will lead member engagement and partnerships in healthcare, analyzing data to inform strategies and building client relationships.
Top Skills: HubspotNotionSalesforce
Reposted 8 Hours AgoSaved
Hybrid
2 Locations
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Software
The Strategic Customer Success Manager will oversee customer relationships, drive adoption of Smarsh products, and ensure successful renewal negotiations with enterprise clients, partnering closely with Account Executives to achieve customer objectives and satisfaction.
Top Skills: GainsightJIRASalesforce
Reposted 8 Hours AgoSaved
Remote
US
Senior level
Senior level
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Reposted 8 Hours AgoSaved
Remote
United States
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 8 Hours AgoSaved
In-Office
2 Locations
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Social Media
The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.
Top Skills: Crm ToolsCustomer Engagement Tools
Reposted 8 Hours AgoSaved
Remote
USA
Senior level
Senior level
Transportation
The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.
Top Skills: Ai WorkflowsPower BISigmaTableauTms System
Reposted 8 Hours AgoSaved
In-Office
San Francisco, CA, USA
180K-215K Annually
Senior level
180K-215K Annually
Senior level
Cloud • Information Technology • Software
The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.
Top Skills: AISaaS
Reposted 8 Hours AgoSaved
In-Office
Chicago, IL, USA
162K-194K Annually
Senior level
162K-194K Annually
Senior level
Cloud • Information Technology • Software
The Senior Customer Success Manager will work with complex customers to guide them through AI transformation, ensuring successful adoption of Fin, Intercom's AI customer service agent, and enhance customer experiences.
Top Skills: AISaaS
Reposted 8 Hours AgoSaved
In-Office or Remote
Houston, TX, USA
Senior level
Senior level
Automotive
The Manager of Customer Success will lead a team, drive high retention rates, manage people development, and ensure operational excellence for SMB and Mid-Market customers.
YesterdaySaved
Hybrid
New York, NY, USA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
3PL: Third Party Logistics
The Senior Client Success Engineer will address complex customer challenges, support enterprise use cases, and enhance technical standards while maintaining high customer engagement and influencing product development.
Top Skills: APIsSaaS
YesterdaySaved
In-Office
New York, NY, USA
165K-180K Annually
Senior level
165K-180K Annually
Senior level
AdTech • Marketing Tech
The Senior Customer Success Manager drives customer value and retention through technical solutions, onboarding, and relationship management, ensuring customers realize the full value of AppsFlyers platform while collaborating with various internal teams.
Top Skills: AthenaBigQueryJavaScriptLookerPythonSQL
YesterdaySaved
In-Office or Remote
2 Locations
130K-183K Annually
Senior level
130K-183K Annually
Senior level
Software
The Customer Success Engineer will drive software adoption and improve audit workflows for clients, focusing on efficiency and quality in audit engagements.
Top Skills: Ai-Powered WorkflowsData ModelsSoftware Platforms
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