Internal Communications Manager

Posted 2 Days Ago
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San Francisco, CA
Hybrid
131K-177K
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
On a mission to unlock the power of biotechnology and empower our global customers to get to milestones & market faster.
The Role
The Internal Communications Manager will develop and implement internal strategies, manage communications, support leadership, and enhance company culture through effective messaging.
Summary Generated by Built In

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. 
Come help us bring modern software to modern science.

ROLE OVERVIEW

We’re looking for an experienced internal communications manager to build and grow Benchling’s employee communications program. This is a tremendous career opportunity to own the ins and outs of building an internal comms function at a fast-growing startup. You’ll help everyone at Benchling understand the company’s mission, how their work relates to it, and what’s happening across our global organization. By crafting innovative ways to align, inspire, and connect our people, you’ll help drive our company culture, too.
Our ideal candidate has a strategic mindset and is a stellar communicator (written, verbal, preso) who can distill complex ideas into clear, impactful stories.
This role reports to our Head of Communications and is located in the San Francisco Bay Area. 

RESPONSIBILITIES
  • Play a lead role in developing and implementing strategies to inform, engage, and inspire employees about Benchling’s mission, work, and culture
  • Partner with leaders to communicate clear, motivating priorities and surface employee stories that celebrate their impact
  • Convert strategies into clear, compelling, consistent messages and stories that bring our key initiatives to life
  • Support our executive leadership team in running company-wide meetings and making announcements
  • Create and manage an internal communications calendar that includes content and recommended channels for our biggest moments that matter 
  • Manage and elevate our existing internal communications processes and channels (e.g. Slack, Confluence) in collaboration with our People team and own developing new processes and channels (e.g. all-company newsletter)
  • Use insight and measurement tools to monitor and improve the effectiveness of our internal communications strategies and channels
  • Handle multiple high-stakes initiatives simultaneously, ensuring deadlines, logistics, resources, and objectives are rigorously managed
QUALIFICATIONS
  • Been there and done lots of that: You have 5+ years of experience in internal communications where you’ve worked closely with the executive leadership team and gained a deep appreciation for organizational behavior and design. Experience as a Chief of Staff, project leader, or in events and operations (global scale preferred) is a plus.
  • Allergic to corporate speak: You love synthesizing important information about a fast-growing business and turning complicated concepts into memorable messages.
  • Plays internal communications like a team sport: You’re a trusted listener who builds relationships across the company, reflects employee perspectives, and helps leaders strengthen communication and culture. You’re highly collaborative, resourceful, and you’re data-driven, not ego-driven.
  • Cultural historian and creative systems builder: You collect company artifacts, connect dots across people and processes, and build programs that make work feel more human and more connected.
  • Handles sensitive information with discretion: You know when to write, when to speak, and when to hold back, balancing transparency and trust.
  • Thrives in ambiguity: You’re comfortable navigating change, solving new problems, and keeping things moving even without perfect information.
  • Takes the driver’s seat so projects arrive on time and in style: You’ve shown you can collaborate cross-functionally, set priorities, and drive multiple projects simultaneously from start to finish.
  • Experiments with the latest and greatest tech: You play with AI for writing, images, and video, and find fun ways to bring stories to life across formats.
  • Design chops: You have creative skills like photography, video production, or visual design to make comms more engaging. Preferred but not required.
HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

SALARY RANGE

Benchling takes a market-based approach to pay.  The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $131,108 to $177,382. To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.

Total Compensation includes the following:

  • Competitive total rewards package
  • Broad range of medical, dental, and vision plans for employees and their dependents
  • Fertility healthcare and family-forming benefits
  • Four months of fully paid parental leave
  • 401(k) + Employer Match
  • Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
  • Mental health benefits, including therapy and coaching, for employees and their dependents
  • Monthly Wellness stipend
  • Learning and development stipend
  • Generous and flexible vacation
  • Company-wide Winter holiday shutdown
  • Sabbaticals for 5-year and 10-year anniversaries

#LI-Hybrid
#BI-Hybrid
#LI-TD1

Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. 
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at [email protected] to verify the communication.


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The Company
HQ: San Francisco, CA
605 Employees
Year Founded: 2012

What We Do

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products.

Help us bring modern software to modern science.

We’re on Team Science

We believe in the promise of science and the teamwork required to fulfill that promise.

Whether your background is in science, engineering, business, or another field, you’re on Team Science if you believe in the power of science to solve the world’s most pressing problems.

Why Work With Us

Everyday at Benchling, you’re surrounded by talented people who are really excited about the work they’re doing and the impact they’re having. It’s truly uplifting to work on a product that you can believe in and to work alongside colleagues who are energized by the shared vision of a future with less disease and greater sustainability.

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Benchling Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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