Top Senior Level Customer Success Jobs

The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.

Seeking a Customer Success Director to enhance client relationships and lead training initiatives at First Advantage. You will drive strategic activities for the Customer Success team, develop engaging learning sessions, and collaborate with other departments to improve customer satisfaction and retention.

As a Customer Success Manager for Strategic Accounts, you will manage relationships with key clients, enhance product adoption, analyze user engagement, and lead initiatives to improve customer satisfaction. You'll also act as a subject matter expert and facilitate onboarding for new customers.

The Customer Success Manager is responsible for providing account management services and support to targeted customers, developing long-term relationships, and prioritizing continuous process improvement to optimize the customer experience. This role also involves cross-functional collaboration and project leadership.

The Training Specialist 2 will conduct classroom and mobile team training for military and civilian personnel on CANES systems management, cybersecurity, and troubleshooting. They are responsible for developing training programs, administering knowledge tests, and providing subject matter expertise to improve training curriculum and environment. The role requires extensive training experience and knowledge of Navy Shipboard Networks.

The Regional Manager, Client Partnerships will optimize revenue opportunities by managing inbound revenue and key accounts, create business strategies, develop relationships with clients and local influencers, ensure contract fulfillment, and coordinate with sales teams for market strategies.

The Customer Success Manager will oversee the post-sales lifecycle for Stripe's Revenue and Finance Automation product suite, ensuring customer satisfaction, retention, and growth. This role requires building strong relationships with clients, driving business outcomes, and advocating for customer needs internally. Responsibilities include conducting business reviews, enhancing product adoption, and providing insights to improve user experience.