Top Senior Level Customer Success Jobs

The Senior Contract Specialist will oversee the contracting and management of critical infrastructure construction projects, particularly in developing hypersonic systems. Responsibilities include managing multiple government contracts, liaising with project leads, and ensuring successful contract execution.

The Account Director, Client Experience will oversee corporate communications projects, providing expert counsel in areas like executive visibility and media relations. Responsibilities include maintaining client relationships, leading cross-functional teams, developing communication plans, mentoring junior staff, and contributing to agency growth while demonstrating financial acumen.

The VP of Global MSP Success leads and grows the MSP Partner Success teams, ensuring success in the post-sale customer lifecycle. Responsibilities include performance management, improving processes, monitoring statistics, delivering exceptional partner experiences, and executing playbooks to maximize value and minimize churn.

As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.

The Client Success Manager will oversee the delivery of AI software deployments for the US Navy, managing stakeholder interactions, defining use cases, providing technical oversight, and driving measurable business outcomes. This role requires a blend of technical aptitude, strategy, and project management skills to ensure customer success and value realization.

As the Manager of Customer Success, you will lead a team of Customer Success Managers, driving retention and product adoption by coaching your team, engaging with large accounts, and collaborating with Sales and Marketing. You'll implement strategies to help clients maximize the Lucid Suite's value and strengthen relationships across organizational levels.

The Sr. Technical Support Engineer will troubleshoot and resolve complex issues related to Vault and Vault Enterprise, ensuring customer satisfaction. Responsibilities include reproducing customer issues, communicating solutions, contributing to product meetings, and documenting support activities while improving processes and tools.