Top Entry Level Customer Success Jobs

Manage strategic customer success for large law firm accounts, driving adoption, workflow transformation, retention, usage growth, and measurable value. Build trusted advisor relationships, create success plans, support change management, analyze customer health and usage data, and partner with Sales, Product, Marketing, and Enablement on renewals and expansion. Guide firms in adopting legal research, drafting, analytics, and AI-powered workflow solutions.

Manage large law firm accounts as a strategic customer success lead. Drive adoption, workflow transformation, retention, and growth for legal research, drafting, analytics, and AI solutions. Build trusted stakeholder relationships, create success plans, lead change management, use customer health and usage data to guide strategy, support renewals and expansion, and provide customer insights to internal teams.

Own post-sale customer success, including onboarding, adoption, renewals, and account expansion. Help creative teams integrate Krea into daily workflows, communicate product updates, track customer usage, identify growth opportunities, and manage renewals. Partner with creative leads on webinars and workshops, relay customer feedback to product and marketing, and contribute to product adoption in an early-stage AI company.

Own post-sales success for technical customer accounts, building executive and engineering relationships, creating success plans, leading reviews, driving platform adoption, and identifying renewal and expansion opportunities. Advise customers on Kubernetes architectures, secure software delivery, CI/CD, GitOps, compliance, and deployment challenges while partnering with Engineering to resolve issues and improve time-to-value.

Supports established customers in adopting Azure and AI technologies, improving solution health, and achieving measurable business outcomes. Builds stakeholder relationships, assists with customer success planning and reviews, coordinates delivery resources, tracks risks and dependencies, escalates issues, and connects customer priorities with Microsoft solutions. The role includes structured onboarding, mentorship, and development of technical, communication, and customer success skills.

Manage enterprise customer accounts from onboarding through organization-wide adoption. Lead integrations, training, stakeholder relationships, support, retention, expansion opportunities, and customer advocacy. Partner with Product, Engineering, Sales, and Marketing to improve customer outcomes and platform adoption. The role requires experience supporting technical users, managing enterprise accounts, running complex onboarding programs, identifying commercial opportunities, and traveling to meet customers when appropriate.

Support Gartner clients by onboarding them, understanding business priorities, demonstrating service value, driving product engagement, and improving satisfaction, retention, and growth. The role partners with decision-makers and internal stakeholders to deliver effective solutions, manage accounts, connect clients with experts, and maximize the value of Gartner memberships.

Own end-to-end deployment, onboarding, adoption, support, and ongoing relationships for Voop’s US care-provider customers. Lead training, troubleshooting, escalations, customer check-ins, and cross-functional coordination with sales, product, and engineering. Build scalable US customer success processes, playbooks, and tooling while capturing customer feedback and identifying expansion opportunities. The role is based on the US East Coast and may grow into leading the US customer success team.

Own post-sale relationships for a portfolio of B2B SaaS accounts from onboarding through renewal and expansion. Develop tailored adoption plans, monitor usage and support patterns, identify renewal risks, and lead customer conversations. Partner with sales on handoffs and collaborate with support and product to resolve issues. Support technically sophisticated customers running self-hosted or open-source Plane deployments, including those in regulated and enterprise environments.

Own executive relationships and business outcomes for hospital partners operating Moxi robot fleets. Monitor utilization, adoption, and reliability data; lead business reviews; diagnose underperformance; manage issue resolution and improvement projects; coordinate cross-functional teams; train clinical staff; activate use cases; and identify fleet expansion opportunities. The role is field-based with approximately 75% travel.

The Client Success Partner is responsible for guiding leaders with technology insights, collaborating to deliver impactful results for clients, and contributing to team success.

Manage and optimize B2B marketing campaigns, serving as the primary customer contact and liaison with sales and operations. Responsibilities include campaign setup, kickoff calls, performance monitoring, quality control, reporting, CRM updates, customer communications, QBRs, and proactive issue resolution. The role requires strong organization, communication, presentation, analytical, and problem-solving skills while operating independently in a remote environment.

Manage day-to-day relationships with corporate, law firm, and small business customers. Provide consultative service, process full order lifecycle, identify cross-sell opportunities, prioritize cases using Salesforce and internal systems, resolve customer requests under manager supervision, and develop subject-matter expertise in product and industry.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Manage and retain client relationships for My Amazon Guy by handling retention tickets and contracts, participating in client calls, resolving escalations, tracking workloads and burn rates, providing monthly performance reports, coordinating with internal teams, and supporting client satisfaction activities (gifts, etc.). Remote role with EST work schedule and required home-office setup.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Provide remote customer support for independent bicycle retailers and partners by answering technical software questions via email/phone/chat, escalating complex issues, documenting interactions in the CRM, maintaining product documentation, and recommending website/configuration improvements to maximize customer success.

Provide empathetic, accurate phone and digital customer support for shareholder accounts, resolve routine to complex inquiries, follow procedures, use company systems, and collaborate with teammates. Participate in hybrid training and work primarily from the Louisville office.

Own technical customer support and the support inbox for Axle's API and admin interfaces. Troubleshoot API/authentication issues, run GTM operational support, build and maintain knowledge base and runbooks, automate recurring workflows with lightweight tooling, and surface product feedback to internal teams to scale customer success operations.

Manage and grow client relationships, onboard new clients, communicate Gartner value, facilitate client engagements, surface priorities, recommend action plans, collaborate with internal teams, and monitor client engagement metrics to drive satisfaction, retention, and subscription growth.

Manage day-to-day relationships with wholesale customers to deliver frictionless service: handle inquiries, onboard accounts in CRM, communicate updates, collect feedback, run account analysis and quarterly reviews, collaborate with sales and cross-functional teams, and ensure compliance with policies.

Manage a large portfolio of SMB accounts across the Simi Valley territory as the primary customer contact. Handle routine inquiries, escalate complex issues, coordinate with sales/support/operations, run virtual check-ins and performance reviews, monitor health metrics, drive product adoption, identify upsell opportunities, update UPS DRIVE, and implement strategies to reduce churn and increase account value.

Enter and update sales orders in the ERP, ensure accurate order confirmations and product fulfillment, provide timely internal data, handle general customer service calls and route issues, and maintain detailed, organized records while balancing multiple tasks.

Enter and update sales orders in the ERP, ensure accurate order confirmations and product delivery, provide timely data to internal teams, handle general customer service calls and route issues, and maintain attention to detail while managing multiple tasks autonomously.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.