Top Entry Level Customer Success Jobs

Manage a portfolio of NCAA Division II and III clients, building relationships with coaches, athletic directors, and commissioners. Lead product demonstrations, customer education, business reviews, support, renewals, engagement, and upselling. Track customer interactions and usage trends in Salesforce and Salesloft while collaborating with Account Executives and internal teams to resolve issues and improve customer outcomes.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

Manage Client/Talent partnerships from onboarding through ongoing relationship health. Responsibilities include facilitating alignment calls, advising on collaboration practices, resolving dissatisfaction and cultural misalignment, tracking partnership health, maintaining HubSpot, Slack, AI, and spreadsheet infrastructure, and representing partnership needs internally. The role requires strong relationship and expectation management, strategic judgment, dynamic problem solving, cross-cultural understanding, and proactive portfolio ownership.

Manage relationships with 40+ mid-market clients, leading AI platform implementation, user training, adoption, and ongoing success. Develop scalable playbooks, self-service resources, email cadences, and automation. Monitor customer health, adoption metrics, satisfaction, renewals, and expansion opportunities. Serve as a trusted advisor, advocate for clients internally, and communicate insights to product and service teams. Professional Portuguese proficiency is required; Spanish is preferred.

Manage enterprise customer relationships from implementation onward, helping clients maximize product value, adoption, renewals, and expansion. Build relationships with champions and executives, conduct success reviews, support onboarding, identify use cases, maintain customer health, educate users, communicate product insights, and collaborate with sales on renewals and growth.

Manage customer success operations, including account audits, reporting, change orders, billing dispute resolution, recovery plans, end-of-life programs, and customer health monitoring. The role uses data-driven insights to reduce churn, improve satisfaction, coordinate cross-functional initiatives, and support internal and external stakeholders. It is based in Buenos Aires or Bahia Blanca and works Monday through Friday from 12 p.m. to 9 p.m. ART.

Serves as the primary liaison for dealership partners, managing client programs, products, distribution, relationship growth, change management, launches, and incentive payments. Coordinates with internal teams to resolve claims, cancellations, and accounting issues while supporting client requests and product expansion. Requires strong communication, organization, problem-solving, attention to detail, Microsoft Office proficiency, and schedule flexibility.

Manages a portfolio of B2B eCommerce and remote safety service accounts. Responsibilities include customer engagement, account growth, outbound sales, onboarding, billing, invoicing, order fulfillment, vendor coordination, subcontractor scheduling, quoting, CRM activity tracking, and issue resolution. The role partners with Purchasing, Warehouse, Accounts Receivable, and eCommerce teams to improve customer ordering experiences and meet billing and delivery commitments.

Supports freight brokerage customers by providing shipment updates, resolving issues, coordinating with facilities and internal teams, processing orders, scheduling appointments, updating portals, entering data, and maintaining strong shipper relationships. The role delivers customer service through phone and email, identifies solutions proactively, and helps ensure efficient operational flow of loads.

Own end-to-end customer success for decentralized health studies: run study kickoff and onboarding, monitor study health (enrollment, compliance, data flow), manage client communications, coordinate logistics, drive renewals, and build automated dashboards, templated flows, and AI-assisted reporting while feeding customer insights to product and engineering.

Manages Eastern-region customer accounts to improve retention, satisfaction, and portfolio growth. Responsibilities include visiting customers and laboratories, supporting renewals, identifying upsell and cross-sell opportunities, resolving issues, forecasting, reporting customer health, and maintaining CRM records in Salesforce. The role requires approximately 50% travel, strong communication and analytical skills, and collaboration with marketing and internal teams.

Manages post-sale customer relationships across the Central region, supporting 25–70 accounts and driving retention, satisfaction, renewals, upselling, and cross-selling. Visits customer sites and laboratories, resolves issues, gathers feedback, reports customer health and forecasts, and maintains territory activity in Salesforce. Develops growth strategies, supports continuous improvement, and collaborates with marketing and internal teams. The role requires up to 50% travel and operates in laboratory, manufacturing, and customer-site environments.

Manage customer success engagements for a portfolio of accounts by building trusted relationships, understanding customer goals, improving retention and product adoption, identifying growth opportunities, and collaborating cross-functionally. Use customer data and feedback to drive impactful engagements, support continuous improvement, and represent ICIS at customer events when required. Fluency in English, Spanish, and Portuguese is required.

Manage satellite services customer accounts from onboarding through renewals and growth. Coordinate quotes, contracts, purchase orders, implementations, service changes, and customer requests across Engineering, Operations, Finance, Service Delivery, and Support. Build customer relationships, resolve issues, maintain accurate Salesforce records, support retention, identify expansion opportunities, and ensure commitments are delivered accurately and on time.

Own and grow a B2B customer book across Medchart and Settlit. Responsibilities include retention and renewals, business reviews, escalations, request troubleshooting, account data accuracy, risk management, and customer handoffs. The role works closely with Operations, Customer Support, and data teams while handling sensitive personal and health information under privacy regulations.

Manages a portfolio of state, local, and education customer accounts, building relationships, driving adoption of SolarWinds observability solutions, leading onboarding, identifying renewal risks, supporting expansion, and coordinating with Sales, Support, and Renewals teams. The role requires strong communication, organization, customer management, and technical curiosity across networking, monitoring, databases, cloud technologies, and observability.

Build and own behavior-driven lifecycle communications across onboarding, adoption, retention, and expansion. The role involves segmentation, campaign creation, copywriting, automation, experimentation, analytics, and reporting using tools such as Customer.io, HubSpot, and Mixpanel. It partners with Marketing, Product, and customer-facing teams while developing digital customer success programs for self-serve customers. The manager will also pilot AI-agent applications in customer lifecycle workflows and help establish the function from the ground up.

Owns Mixpanel’s digital customer lifecycle communications across onboarding, adoption, retention, and expansion. Builds behavior-triggered programs, segments audiences, writes email and in-product copy, configures campaigns, measures outcomes, and runs experiments. Partners with Marketing, Product, and customer-facing teams to coordinate messaging and improve adoption. The role also pilots AI-agent approaches to scaled customer success and helps establish the company’s lifecycle infrastructure and operating processes.

Manage a portfolio of SaaS clients in the accounting and consulting sectors, helping them maximize product value, renew confidently, and expand platform use. Monitor adoption and health data, execute success plays, identify and remediate account risks, advise on configuration and integrations, and present metrics in business reviews. Partner with account, product, and development teams while serving as a trusted client advisor and customer advocate.

Supports the customer lifecycle through onboarding, issue resolution, renewals, upselling, training, and relationship management. Monitors customer engagement data, documents interactions in CRM, coordinates implementation schedules and budgets, and collaborates with internal teams to apply feedback and improve products or services.

Manage relationships with high-value enterprise accounts, ensuring customer satisfaction, order resolution, onboarding, product adoption, and revenue growth. Monitor customer health, risks, satisfaction, and performance metrics; coordinate internal teams to resolve priority issues and support integrations, releases, and upsell opportunities. Partner with account managers, sales, technology, marketing, quality assurance, and customer experience teams to execute account strategies and maintain strong customer relationships.

Manage customer accounts throughout onboarding, adoption, retention, and expansion. Build trusted relationships, understand customer workflows, monitor account health, identify risks and growth opportunities, resolve concerns, and help customers achieve measurable value. Collaborate with Technical Success, Support, Product, and Sales teams to advocate for customers and deliver an exceptional experience.

Serve as the primary client contact for onboarding, sponsorship package utilization, event support, and ongoing service delivery. Partner with sales and conference teams to maximize client value, satisfaction, retention, and renewals. Build relationships, track client experience, provide evidence of value, and support account growth through proactive communication and event participation.

Manage customer onboarding, technical implementation, relationship development, success planning, troubleshooting, and ongoing support for PassiveLogic’s autonomous building platform. Partner with facility managers, contractors, system integrators, engineering, and program management teams to drive deployments, resolve issues, gather customer feedback, and improve the product experience. The role requires strong knowledge of building controls, HVAC systems, technical communication, problem-solving, and cross-functional collaboration.

Supports Customer Success Managers and customers through webinar and event coordination, platform customizations, product adoption analysis, content collaboration, and process improvement. The role manages global schedules, supports live virtual events, coordinates with cross-functional teams, launches customer engagement features, and identifies workflow and automation improvements to increase team efficiency and customer value.