Top Entry Level Customer Success Jobs

Provide email and chat support to Way clients, diagnose and resolve platform, integration, and CSS issues, escalate to Product/Engineering as needed, maintain support documentation and KCS resources, use AI support tools to speed diagnostics, and coordinate with Customer Success.

The Jr. Customer Success Analyst supports clients in utilizing digital marketing solutions, analyzes data, and provides communication and consulting to enhance client success.

Own post-sale customer lifecycle for Digital/Tech-Touch accounts: drive adoption, renewals, upsell, and advocacy. Lead onboarding, project plans, issue triage, cross-functional coordination, and use automation/AI to scale outcomes while feeding product insights back to R&D and Product.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Onboard and engage Gartner clients to maximize subscription value. Partner with stakeholders across functions, introduce services, align Gartner resources to client priorities, collaborate internally, and use insights and metrics to drive satisfaction, retention, and growth.

Support customer onboarding, adoption, and relationship management by coordinating across CS, Product, and Engineering; monitor requests, document feedback, assist training, maintain health metrics, and identify improvements to optimize customer experience.

Manage ongoing client relationships by responding to inquiries, performing first-level issue resolution, preparing summaries and reports, supporting enrollments and billing, providing training, auditing data, and collaborating with internal teams to improve processes.

The Client Success Consultant manages client relationships, ensuring effective implementation and adoption of AI solutions, while identifying growth opportunities and maximizing retention.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Manage day-to-day customer relationships for corporations, law firms, and small businesses; deliver consultative service, process orders, drive cross-sell opportunities, handle escalations, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

The Customer Success Consultant will maintain customer satisfaction, assist with messaging campaigns, train users on the Signal Vine platform, and manage various customer support tasks.

The role involves interacting with customers for inquiries, processing new business applications, managing after-sales services, handling payments, and providing office administration support as part of customer success operations.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.