Top Entry Level Customer Success Jobs

Own day-to-day relationships for approximately 50 managed clients, handling communications, quotes, orders, billing, renewals, service coordination, reporting, and escalations. Support vCIOs by preparing QBRs, client briefs, reports, and meeting materials. Monitor satisfaction, tickets, receivables, contracts, and account risks while coordinating with internal teams and third-party vendors to maintain client retention and service quality.

Manage the full customer order lifecycle from entry through delivery for corporate accounts. Resolve shortages, late deliveries, and order issues while coordinating with sales, transportation, supply chain, distribution centers, and plants. Maintain accurate customer data, communicate updates, support order prioritization, improve fulfillment performance, and build strong customer relationships. The role requires problem-solving, conflict management, high-volume request handling, and availability for a Friday-Monday schedule.

Build relationships with franchise owners, onboard them to vendor programs, drive preferred vendor adoption, identify savings opportunities, and resolve issues with vendor partners. Conduct proactive check-ins, track adoption trends, support outreach campaigns and webinars, coordinate internal teams, maintain accurate records, and communicate insights to improve Buying Group engagement and growth.

Support strategic energy and natural resources customers across Houston and North America. Partner with Customer Success Managers and Account Managers to deepen stakeholder relationships, drive product adoption, identify customer risks and expansion opportunities, coordinate internal expertise, and communicate customer insights. The role requires strong energy-industry knowledge, commercial awareness, executive presence, cross-functional collaboration, and frequent in-person customer engagement.

Supports more than 120 school districts through proactive outreach, customer support, relationship management, product adoption, retention, and engagement efforts. Responds to inquiries, prioritizes accounts using customer health data, escalates issues, gathers feedback, and collaborates with onboarding, sales, and professional services teams. The role requires strong organization, communication, empathy, follow-through, and the ability to manage a high-volume customer portfolio.

Supports a portfolio of 120+ school districts through proactive outreach, day-to-day assistance, customer engagement, retention, and product adoption. Responds to inquiries, manages account priorities, gathers feedback, and identifies growth opportunities in partnership with Sales, Onboarding, and Professional Services. The role requires strong organization, communication, empathy, adaptability, and the ability to use customer data and tools to manage high-volume customer relationships.

Own customer onboarding, implementation coordination, training support, ongoing relationship management, and monthly check-ins for churches using Nurture. Translate between customers and engineering, document scalable playbooks, improve support workflows, and identify automation opportunities. The role will progressively manage an assigned book of approximately 50 churches while partnering with the Head of Customer Experience and traveling periodically for in-person training and customer engagements.

Manage a portfolio of mid-market customers, driving Mimecast platform adoption, technical health, measurable value, retention, and expansion. Partner with account and renewals teams to identify risks, lead recovery plans, communicate value to technical and executive stakeholders, coordinate escalations, and support executive sponsor engagements. Translate email security and human risk data into business outcomes while using customer health signals and AI-guided insights to prioritize activities.

Build trusted relationships with healthcare provider customers, align Brightree solutions to business goals, drive adoption and process improvement, monitor risks, lead business reviews, resolve complex issues, and support retention and expansion. The role requires HME or home infusion operations knowledge, software implementation experience, workflow analysis, medical billing understanding, and domestic travel of 20–30%.

Manages strategic healthcare customer relationships, helping providers improve Brightree adoption, operational workflows, efficiency, ROI, retention, and business outcomes. Partners with executive stakeholders, leads business reviews and working sessions, identifies risks and expansion opportunities, troubleshoots complex issues, and provides strategic recommendations. Requires HME or home infusion operations expertise, process improvement experience, Brightree experience, healthcare billing knowledge, and domestic travel up to 20–30%.

Manage enterprise customer relationships for US fulfilment accounts, serving as a trusted partner across fulfilment operations and supply chain. Responsibilities include account growth, renewals, SLA and KPI management, performance reporting, onboarding, escalation resolution, change coordination, P&L oversight, and data-driven customer insights. The role collaborates with operations, technology, automation, project management, finance, and commercial teams while supporting THG Ingenuity’s expansion across the US.

Support users of the TerraSIGNAL agronomy software platform, resolve and prioritize help requests, escalate technical issues, create documentation and training materials, develop AI knowledge-base content, deliver user training, evaluate resolution trends, and test software modules, procedures, and data workflows. The role requires agricultural or technical education, software support experience, strong communication, and familiarity with digital agriculture technologies and spatial data.

Lead prospect and client calls, understand business priorities, demonstrate Gartner products, support onboarding, and communicate service value. Collaborate with Sales and internal teams to increase engagement and purchasing likelihood. Research companies, executives, business trends, and competitive intelligence to tailor Gartner resources. Build client relationships, solve business challenges, and drive client success. Spanish and English bilingual communication is required by the title.

The Manager II, Customer Success role is associated with Samsara’s IoT-based Connected Operations Cloud, supporting customers using solutions such as vehicle telematics, video-based safety, driver workflows, and equipment monitoring. Specific day-to-day responsibilities and qualifications are not provided in the description.

Own relationships for 120+ SMB accounts, managing engagement, product adoption, renewals, and smaller expansions. Track account health, renewal forecasts, usage data, and customer outcomes; identify expansion opportunities and share feedback with Product. The role requires customer outreach, objection handling, commercial conversations, cross-functional collaboration, and consistent follow-through, with mentorship for developing account management and negotiation skills.

Leads end-to-end implementation of clinical software across healthcare organizations, managing project plans, stakeholder engagement, requirements gathering, workflow analysis, EHR integrations, training, risks, documentation, and transition to Customer Success. Serves as the primary customer contact while coordinating technical and clinical teams to drive adoption, successful go-live, and continuous improvement.

Manages client relationships, product adoption, renewals, retention, and expansion sales for BusyBusy. Responsibilities include maintaining Salesforce data, conducting client engagements and demonstrations, identifying upsell and cross-sell opportunities, analyzing usage and engagement metrics, coordinating with internal teams, and providing strategic feedback to leadership. The role is remote within the United States, with preference for candidates able to work onsite in St. George, Utah.

Provide customer support and onboarding for Ambrook’s financial software, helping family-run businesses set up accounts, understand bookkeeping concepts, troubleshoot issues, and use the product effectively. Manage high-volume chat and onboarding calls, communicate clearly across channels, gather customer feedback, and contribute to support processes and documentation. This contract role requires 20–40 hours weekly, including some evenings or weekends.

Lead Dust’s US customer-success motion as a player-coach, personally managing strategic B2B SaaS accounts while building scalable post-sales processes. Responsibilities include customer segmentation, adoption, renewals, expansion, escalations, success planning, cross-functional coordination, playbook development, team coaching, hiring plans, and partnership with Sales and Product. The role will establish operating rhythms and customer-success practices for a fast-growing AI company.

Own 25–40 mid-market customer accounts, leading implementation, integrations, SSO and SCIM setup, admin training, adoption, technical troubleshooting, health monitoring, and customer feedback. Drive successful rollouts and user engagement, independently resolve first-line issues, identify renewal and expansion signals, and coordinate commercial handoffs without owning pricing or renewals.

Own enterprise customer accounts from implementation through adoption, renewal assistance, and expansion. Lead onboarding, technical working sessions, QBRs, and escalations while serving as the primary product expert. Troubleshoot OpenAPI, CLI/API integrations, CI/CD syncing, custom JavaScript/CSS, authentication, and SSO configurations. Identify growth opportunities, advocate for customers internally, provide product feedback, and build AI-assisted workflows to improve efficiency.

Help self-serve and corporate customers become successful, independent Roboflow users through technical onboarding, webinars, workshops, office hours, targeted enablement, and reusable educational content. Teach computer vision workflows including datasets, annotations, model training, evaluation, and deployment. Identify recurring customer friction, create scalable learning programs and documentation, monitor engagement, measure program effectiveness, and collaborate with Product, Support, Sales, and Field Engineering.

Manages strategic relationships with existing government and public-sector clients while serving as a liaison between CG Infinity and AWS Professional Services. Builds executive partnerships, supports joint account planning, identifies cloud transformation and consulting opportunities, coordinates stakeholders, advocates for customer success, and contributes to account growth, retention, and AWS partnership development.

Manage customer implementations and onboarding by understanding client processes, goals, and pain points. Serve as the primary account contact, maintain a 60-day implementation process, configure forms, drive product adoption, and increase customer satisfaction. Responsibilities also include support, projects, upselling and cross-selling, documenting customer success stories, updating Gainsight, and conducting onsite implementation meetings or training. The role requires approximately 25% travel.

Manage post-sale relationships for a portfolio of warehouse automation customers across North America. Lead onboarding, training, workshops, success planning, adoption, renewals, and upsell opportunities. Monitor account health and usage data, interpret warehouse and operational insights, troubleshoot deployment issues, and communicate customer feedback to Sales, Product, and Engineering. The role requires fluent Spanish, strong commercial and presentation skills, comfort with dashboards and back-end systems, and frequent travel to client sites.