Top Entry Level Customer Success Jobs

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.

Onboard and support Gartner clients to maximize value from their subscriptions. Identify client priorities, drive product engagement, coordinate internal stakeholders, and use insights and metrics to improve satisfaction, retention, and growth.

The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and success, managing customer accounts, and delivering value to clients through strategic support and guidance.

Support day-to-day execution of corporate meal programs by onboarding clients, monitoring service quality, resolving operational issues, tracking metrics, coordinating cross-functionally, and delivering clear customer communications to maintain high satisfaction.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Manage a portfolio of customers to drive satisfaction and growth, identify expansion opportunities, coordinate program activities, collaborate with delivery teams, support projects/renewals, learn Benchmark's SaaS offerings, and attend occasional on-site and quarterly meetings to ensure positive customer outcomes.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

As a Junior Client Document Specialist, you'll handle inbound and outbound calls to collect tax documents from clients, ensuring a smooth process and providing exceptional service while using your bilingual skills.

Owns a portfolio of small and mid-market accounts, advises customers on strategy execution, drives onboarding and product adoption, triages support tickets, makes renewal and expansion recommendations, designs AI-driven workflows, partners with CSMs on larger accounts, and provides product feedback to cross-functional teams.

Manage customer relationships post-sale, drive product implementation, and ensure customer satisfaction, with a focus on deep partnerships and growth.

The Customer Experience Engineer will lead technical onboarding, guide customers on ECAD workflows, and identify expansion opportunities while supporting their adoption of AllSpice.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

Manage and grow client relationships across functions, introduce and demonstrate Gartner services, facilitate client engagements to surface priorities, recommend action plans, collaborate internally to remove obstacles, and review client performance metrics to drive satisfaction, retention, and growth.

Support and retain WGSN clients by delivering first-class service: resolve inquiries via helpdesk and live chat, partner with account teams on retention strategies, monitor usage and KPIs, proactively engage subscribers, provide product feedback to internal teams, and maintain CRM records to drive engagement and value.

Join Emerald's Rotational Associate Development Program to support international exhibitors through onboarding, onboarding logistics, and customer success. Rotate quarterly through Sales, Operations, Marketing, and Buyer/Attendee Acquisition to develop commercial skills, manage exhibitor communications and assets, coordinate pavilions and visas, and support international buyer engagement and matchmaking.