Top Entry Level Customer Success Jobs
The Customer Success Operations Analyst will support operational aspects of the Customer Success team, focusing on data analysis, reporting, system administration, and process improvement. Responsibilities include creating reports, standardizing business reporting, and maintaining Customer Success tools for data integrity and performance.
The Back Office Specialist will assist with daily operations, support customer experience through back-office tasks, and promote business objectives. Responsibilities include data analysis, processing sensitive account reviews, and collaborating on operational initiatives while ensuring accuracy and timeliness in deliverables.
As a Licensed Customer Service Trainer, you will lead the onboarding for new Pharmacy Healthcare Representatives, providing essential training in customer service, tool navigation, and pharmacy policy. Responsibilities include delivering training, coaching learners, evaluating performance, and collaborating with other teams to enhance the onboarding experience while ensuring compliance with pharmacy regulations.
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The Customer Experience Advocate engages with customers via chat, email, phone, and screen shares. They empower users, collaborate with technical teams, lead webinars, create documentation, and inform customers about new features to enhance user experience with monday.com.
The Customer Success Manager will build strong relationships with customers, supporting their onboarding and promoting product adoption, while advocating internally for customer needs. The role involves collaborating with sales and various internal teams to maximize value from Datadog solutions and ensuring positive customer experiences.
The Service Desk Specialist I provides technical support for Grubhub employees, manages onboarding and hardware, and offers assistance with desktop applications and AV events. The role involves troubleshooting Windows and Mac issues, collaborating with IT teams, and addressing support tickets, ensuring efficient problem resolution.
The Loss Prevention Specialist will review customer data and video using Envysion software to identify theft and operational issues, document findings, collaborate on client reports, and meet monthly case expectations. Additional projects may be assigned by leadership.
As a Customer Experience Associate, you will engage with customers through phone, email, and text to provide exceptional service, resolve queries about deliveries, billing, and subscriptions, and document interactions using the CRM system.
Seeking a dedicated and experienced Customer Success Manager to ensure the success and satisfaction of clients. Responsibilities include client retention, satisfaction, onboarding, and maintaining strong relationships. Required to work in the office five days a week.
The Customer Success Specialist manages a portfolio of small customer accounts, focusing on automation, client retention, and upsell opportunities. Responsibilities include driving end user engagement, understanding customer behavior for improvement, developing tech touch programs, and collaborating with internal teams to ensure customer satisfaction and alignment with business goals.
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