Top Entry Level Customer Success Jobs

The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

The Desktop Support Specialist at SailPoint provides technical support to team members, troubleshooting issues related to hardware and software, coordinating support needs, and ensuring user satisfaction. Responsibilities include first-point contact for technical issues, documentation, preventative maintenance, and assistance with system administration.

The Customer Success Specialist at Reorg will enhance user adoption and retention, develop key stakeholder relationships, and support account management efforts in the buyside credit investing area. Responsibilities include onboarding new clients, monitoring account health, creating tailored client communications, and collaborating with internal teams to meet client needs.

Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.

The Triage Specialist will provide technical support to clients, manage ticket queues, assist with privacy and identity theft issues, and collaborate with internal teams. This entry-level role offers potential for growth into cybersecurity or client success positions, requiring strong communication and multitasking skills to ensure client satisfaction.

The Client Success Manager will be responsible for building and nurturing relationships with restaurant clients, ensuring high levels of client satisfaction, managing onboarding, strategizing to align client goals with Tarro products, and advocating for clients within the organization.