Top Entry Level Customer Success Jobs
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
The Customer Support Specialist will manage and resolve customer support requests via chat, phone, and email. Responsibilities include handling billing inquiries, managing customer concerns to reduce churn, and contributing to customer education through training. The role also involves gathering product feedback for improvement.
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As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
The Claims Specialist will support the management of liability claims, utilize the Risk Management Information System (RMIS) to create metrics, oversee TPA management, act as a liaison for claims resolution, and ensure compliance with claim reporting procedures.
This role involves enhancing the employee experience using data analysis and storytelling. The consultant will extract information from data sources to align talent and culture initiatives with business needs, prepare and communicate insights, and collaborate with HR and learning teams to deliver solutions.
The Community Outreach and Customer Service Representative will educate community members about non-profit partnerships, manage donations, engage in training and mentorship, collaborate with marketing for promotional strategies, and handle customer concerns in person.
As an Entry Level Customer Service Manager, you will ensure exceptional customer experiences by engaging with customers, managing donations, resolving complaints, and promoting awareness of partner non-profits. You will handle daily interactions while upholding professionalism and kindness, maintaining product knowledge, and adhering to company policies for customer satisfaction.
The Customer Relations Representative is responsible for providing outstanding customer support, managing donations, and ensuring customer satisfaction. Daily tasks include interacting with customers to resolve issues and complaints while adhering to company policies and maintaining detailed records of interactions. The role emphasizes empathy, clear communication, and adaptability to enhance the customer experience.
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
The Correspondence Specialist is responsible for retrieving, processing, and sending incoming correspondence, ensuring accuracy, compliance, and timeliness while following client guidelines. Duties include categorizing client communications, archiving documents, performing data verification, and maintaining productivity and quality standards. The role also involves adhering to security policies and training requirements.
The Document Administration Specialist II reviews and processes mortgage documentation to maintain clear titles of serviced loans. Responsibilities include ensuring the accuracy of documentation, managing collateral files, addressing vendor inquiries, and maintaining inventory in accordance with specific service level agreements (SLAs).
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