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The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.

As a Technical Representative, you will be responsible for troubleshooting Tier 2 issues and providing support for Tier 1 problems related to 1Password's services. You'll be expected to assist customers effectively while managing support calls and ticket queues, diagnosing technical issues, and collaborating with the Core team.

As Senior Manager of Sales Enablement at 1Password, you will develop and manage enablement programs, lead teams, create training resources, and ensure effective communication between teams. You will establish KPIs to analyze the success of these programs and mentor your team to deliver measurable results.

As a Data Platform Engineering Manager, you will lead a team to develop a robust data platform. Responsibilities include building scalable data systems, ensuring data quality, mentoring team members, and collaborating across departments to enhance decision-making with data.

As a Backend Developer on the Item Management team at 1Password, you will develop features, fix bugs, and collaborate with cross-functional teams. Your role will also involve code reviews, planning tasks, and maintaining high quality in project outcomes while expanding your technical knowledge.

As the Backend Platform Manager, you will lead a team focused on establishing scalable infrastructure and promoting API-first development practices. Responsibilities include breaking down monolithic components, driving best practices, and ensuring the optimal performance of backend systems to scale efficiently.

The Windows Developer (Rust) will enhance the performance and integration of 1Password's application, specifically focusing on the Windows platform. Responsibilities include developing and optimizing Rust code for Windows, troubleshooting performance issues, mentoring team members, and ensuring high-quality software delivery through testing and documentation.