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The Associate Technical Account Manager at Deputy will facilitate communication between various teams to ensure efficient project delivery and customer satisfaction. Responsibilities include resolving customer requests, triaging inquiries, creating reference materials, and contributing to process improvements. The role emphasizes technical support, relationship management, and the continuous enhancement of customer services.
The Delivery Services PMO Coordinator at Deputy will oversee enterprise client projects, focusing on project delivery, governance, and alignment. Key responsibilities include managing project controls, ensuring effective communication with stakeholders, and maintaining project documentation.
The Customer Success Manager will focus on managing the success of SMB customers by driving product adoption and engagement with the Deputy platform. Responsibilities include analyzing customer data, executing outreach campaigns to increase utilization, and collaborating with Sales, Product, and Marketing teams to enhance customer experience and retention.
The Technical Support Engineer II role involves providing second level technical support for the Deputy ecosystem, resolving customer issues, and collaborating with sales and product management teams. The role includes troubleshooting, communicating with customers, and documenting actions in tickets to facilitate efficient resolutions.
The Senior Customer Communications Manager at Deputy will lead the development and execution of customer communication strategies, manage the communications calendar, create engaging content across multiple channels, analyze engagement metrics, and collaborate with various teams to enhance customer satisfaction and loyalty.
The Payroll Specialist will manage the US payroll function including processing semi-monthly payroll, verifying timesheets, administering employee benefits, and ensuring compliance with payroll regulations. As the main contact for payroll and benefits inquiries, the role involves closely collaborating with HR and Finance teams to ensure accurate processing and reporting of payroll.
As a Senior Account Executive at Deputy, you will identify and qualify new sales opportunities in the mid-market sector, manage sales processes from qualification to closing, deliver presentations and demos, negotiate terms, and collaborate with internal teams to maximize value for clients.
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