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As a technical support analyst, you will troubleshoot MS Teams Room and Cloud Contact Center solutions, manage customer requests via ITSM tools, perform updates and configurations, and ensure customer satisfaction by engaging with vendors and customers. You will also create a knowledge base and monitor service levels.
The Financial Controller will oversee the review of financial statements and support financial performance initiatives. Responsibilities include month-end closing, preparing forecasts and reports, supporting accrual calculations, and providing financial advice to stakeholders. The role requires critical analysis and attention to detail to ensure high-quality output.
The Service Business Analyst is responsible for handling day-to-day financial and administrative activities, including processing orders, managing billing, monitoring project follow-up, and ensuring compliance with company policies. Responsibilities also include resolving problems, providing training, and managing communications regarding invoices with customers.
As a Finance Business Partner, you'll be responsible for ensuring the integrity of financial data, reviewing monthly closings, driving financial performance initiatives, and providing expert advice to stakeholders. You'll also participate in financial planning and oversee reporting requirements.
The Partner Portal Content Editor will manage editorial tasks for the Channel Extranet & Intranet, ensuring content accuracy and relevance. Responsibilities include content governance, development of structured proposals, translation management, document administration, and social media content administration to support channel marketing efforts.
The Business Development Manager at Mitel is responsible for driving sales within the Critical Communications portfolio, developing and managing relationships with channel partners, and creating strategic business plans to grow sales in regions like GCC. The role includes presenting solutions, negotiating deals, and exceeding sales targets through direct engagement with customers and effective pipeline management.
The Contracts Specialist will review, draft, negotiate, and manage the execution of contracts at Mitel, ensuring compliance with legal requirements and internal policies. This role requires collaboration with various teams and effective communication with stakeholders.
As a Contact Center Voice Application Developer at Mitel, you will design and develop voice applications and automated conversational flows, integrating them with external data sources. Required tasks include scripting development, collaborating with UX teams, performing tests, and creating documentation for production. The role demands expertise in Contact Center platforms and programming languages for system integration.
As a Support Analyst at Mitel, you will provide technical support for MS Teams Room and Cloud Contact Center solutions. Your responsibilities include troubleshooting, monitoring customer issues, interacting with vendors, and creating knowledge documentation to enhance customer satisfaction and meet SLA.
The Talent Acquisition & HR Specialist is responsible for recruiting across various positions, supporting HR functions, managing the onboarding and offboarding processes, and collaborating on resource planning. This role involves developing sourcing strategies, tracking candidate pipelines, and ensuring a positive experience for new hires.
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