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The Sr Analyst, Global Analytic Insights is responsible for analyzing contact center performance and customer satisfaction data to identify trends and areas for improvement. They work on developing performance improvement initiatives based on their analyses and contribute to the overall operational improvement of the contact center. This role requires a Bachelor's degree, 2-3 years of related experience, strong analytical skills, and proficiency in R and Python programming.

Provide first level support on network outages and projects, manage daily network activities, ensure end user requests handled within SLAs, configure security policies/VPNs, conduct infrastructure audits, troubleshoot network systems, evaluate new technologies, author network documentation, maintain effective communication with stakeholders.

Create game-changing solutions across the enterprise, working with Salesforce and B2B commerce cloud technologies. Responsible for supporting code review, release management, and SFCC implementation projects. Must have a strong understanding of eCommerce architecture and agile processes.

Join Concentrix Catalyst team to work on enterprise solutions utilizing Salesforce, B2B commerce cloud, and eCommerce architecture. Responsibilities include creating detailed designs and architectural documents, supporting code review, and managing releases for SFCC projects. Qualifications include 6+ years of Salesforce experience, 5+ years with B2B commerce cloud, and expertise in AGILE/SCRUM processes.

Design, develop, and implement modern and responsive user interfaces using ReactJS. Collaborate with UX/UI designers and backend developers to optimize application performance and ensure code quality. Stay updated on front-end development best practices and mentor junior developers. Requires 3+ years of experience with a strong background in web development technologies.

Concentrix is seeking a Senior Software Developer proficient in C#, C++, .Net Core 6.0, and SQL. The ideal candidate will have experience in web application projects, API design, testing, and implementation of data structures. This role involves working with eventually consistent systems and Agile methodologies.

Sr. Program Manager at Concentrix overseeing technical projects and coordinating communication between multiple teams. Responsible for project delivery, setting up processes, driving Agile implementation, and contributing to pre/post-launch activities.