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The UX/UI Design Consultant will join the Professional Services and Customer Success team, transforming data-driven insights into design recommendations. Responsibilities include delivering UX recommendations, developing A/B test strategies, producing high-fidelity mockups in Figma, and collaborating with teams to enhance client value and retention.

The Marketing Operations Manager will support and optimize marketing automation platforms, Marketo and Iterable, enhancing the customer lifecycle from acquisition to retention. Responsibilities include providing technical support, ensuring integration with various marketing technologies, and collaborating with cross-functional teams to implement personalization strategies and conduct campaign analysis.

The Implementation Specialist will oversee the technical deployment of Contentsquare's solutions within the EMEA region. Responsibilities include acting as a technical project manager, guiding clients through the implementation process, and ensuring successful product deployment while managing client expectations and collaborating with cross-functional teams.

The Quality Assurance Engineer will report to the Manager of Implementation Quality Assurance, focusing on designing and executing test plans for SaaS deployments. Responsibilities include collaborating with teams to resolve issues, mentoring junior engineers, and improving QA processes while ensuring customer satisfaction.

The Sr Customer Support Engineer will help customers understand Heap's product, answer their emails, debug complex issues, and work closely with various teams to enhance customer experiences and product functionality. Responsibilities include forming client relationships, conveying technical concepts, advocating for user experience, and using SQL for data queries.

As an Enterprise Customer Success Manager, you will be responsible for maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will build lasting relationships with executives, front-line leadership, and platform end users, provide strategic guidance, ensure strong adoption and value realization, and support change management.

As a Sales Development Representative, you will generate business opportunities through prospecting, develop relationships with C-Level executives, and create sales plans while maintaining forecasts. Your goal will be to meet and exceed sales quotas, contributing to the company's growth and taking ownership of your assigned territories.