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Top Senior Level Customer Success Jobs in Washington DC,

Yesterday
USA
Remote
114 Employees
135K-165K Annually
Senior level
114 Employees
135K-165K Annually
Senior level
Artificial Intelligence • Healthtech • Software
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
Yesterday
USA
Remote
79 Employees
90K-105K Annually
Senior level
79 Employees
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
Yesterday
United States
Remote
1,858 Employees
Senior level
1,858 Employees
Senior level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
As a Customer Support Representative II at Tekion, you'll manage customer support issues related to parts and service in automotive dealerships. Your role will involve diagnosing problems, ensuring proper escalation of unresolved issues, and documenting technical knowledge while working collaboratively in an agile environment.
Yesterday
USA
Remote
28 Employees
120K-135K Annually
Senior level
28 Employees
120K-135K Annually
Senior level
Healthtech
The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.
Yesterday
US
Remote
181 Employees
75K-85K Annually
Senior level
181 Employees
75K-85K Annually
Senior level
eCommerce • Insurance • Software
The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
Yesterday
United States
Remote
1,200 Employees
Senior level
1,200 Employees
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Senior Manager, Customer Success Operations will enhance tools and processes to boost productivity within the Customer Success team. Key responsibilities include optimizing processes, partnering with leadership for improvement strategies, ensuring higher user adoption rates, and managing reporting systems to track performance metrics.
2 Days Ago
USA
Remote
26 Employees
Senior level
26 Employees
Senior level
Fitness • Healthtech
As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.
2 Days Ago
USA
Remote
Senior level
Senior level
Software
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
2 Days Ago
USA
Remote
853 Employees
115K-140K Annually
Senior level
853 Employees
115K-140K Annually
Senior level
Healthtech • Biotech
The Sr. Client Quality Manager oversees Quality Manufacture, Testing, and Product Release for client products. Responsibilities include managing the quality team performance, supporting customer audits, creating quality objectives, and driving process improvements, ensuring compliance with industry regulations.
2 Days Ago
USA
Remote
470 Employees
137K-206K Annually
Senior level
470 Employees
137K-206K Annually
Senior level
Healthtech • Software
The Client Experience Executive (CEE) is responsible for client satisfaction and retention, overseeing upsell opportunities and managing contract renewals. The CEE leads the Client Experience Team and collaborates across business units to ensure client needs are met and organizational goals are achieved.
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