Get the job you really want.
Top Senior Level Customer Success Jobs in Washington DC,
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
As a Customer Support Representative II at Tekion, you'll manage customer support issues related to parts and service in automotive dealerships. Your role will involve diagnosing problems, ensuring proper escalation of unresolved issues, and documenting technical knowledge while working collaboratively in an agile environment.
The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.
The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
The Senior Manager, Customer Success Operations will enhance tools and processes to boost productivity within the Customer Success team. Key responsibilities include optimizing processes, partnering with leadership for improvement strategies, ensuring higher user adoption rates, and managing reporting systems to track performance metrics.
As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
The Sr. Client Quality Manager oversees Quality Manufacture, Testing, and Product Release for client products. Responsibilities include managing the quality team performance, supporting customer audits, creating quality objectives, and driving process improvements, ensuring compliance with industry regulations.
The Client Experience Executive (CEE) is responsible for client satisfaction and retention, overseeing upsell opportunities and managing contract renewals. The CEE leads the Client Experience Team and collaborates across business units to ensure client needs are met and organizational goals are achieved.
Top Companies in Washington DC, Hiring Customer Success Roles
See All
Work your passion. Live your purpose.
Explore all your job opportunities on Built In.
Most Popular Searches
More Job Categories
Jobs by Expertise
Data + Analytics
Senior Analytics Jobs
Senior Analysis & Reporting Jobs
Senior Business Intelligence Jobs
Senior Data Engineering Jobs
Senior Data Science Jobs
Senior Machine Learning Jobs
Senior Management Jobs
Senior Other Jobs
Developer + Engineer
Senior Android (Java) Jobs
Senior C++ Jobs
Senior C# Jobs
Senior DevOps Jobs
Senior Front-End Jobs
Senior Golang Jobs
Senior Java Jobs
Senior Javascript Jobs
Senior Hardware Jobs
Senior iOS (Objective-C) Jobs
Senior Linux Jobs
Senior Management Jobs
Senior .NET Jobs
Senior Perl Jobs
Senior PHP Jobs
Senior Python Jobs
Senior QA Jobs
Senior Ruby Jobs
Senior Salesforce Jobs
Senior Sales Engineer Jobs
Senior Scala Jobs
Senior Other Jobs
Jobs by Location
Albuquerque, NM Jobs
Ann Arbor, MI Jobs
Atlanta, GA Jobs
Austin, TX Jobs
Baltimore, MD Jobs
Baton Rouge, LA Jobs
Birmingham, AL Jobs
Boise, ID Jobs
Boston, MA Jobs
Buffalo, NY Jobs
Charleston, SC Jobs
Charlotte, NC Jobs
Chicago, IL Jobs
Cincinnati, OH Jobs
Cleveland, OH Jobs
Colorado, CO Jobs
Columbus, OH Jobs
Dallas-Fort Worth, TX Jobs
Dayton, OH Jobs
Des Moines, IA Jobs
Detroit, MI Jobs
Fayetteville-Springdale-Rogers, Jobs
Greensboro, NC Jobs
Hampton Roads, VA Jobs
Hartford, CT Jobs
Houston, TX Jobs
Huntsville, AL Jobs
Indianapolis, IN Jobs
Jacksonville, FL Jobs
Kansas City, MO Jobs
Las Vegas, NV Jobs
Lexington, KY Jobs
Lincoln, NE Jobs
Little Rock, Jobs
Los Angeles, CA Jobs
Louisville, KY Jobs
Madison, WI Jobs
Memphis, TN Jobs
Miami, FL Jobs
Milwaukee, WI Jobs
Minneapolis–Saint Paul, MN Jobs
Nashville, TN Jobs
New Orleans, LA Jobs
New York City, NY Jobs
Ogden, UT Jobs
Oklahoma City, OK Jobs
Omaha, NE Jobs
Orlando, FL Jobs
Palm Bay-Melbourne-Titusville, Jobs
Pensacola, FL Jobs
Peoria, IL Jobs
Philadelphia, PA Jobs
Phoenix – Mesa – Scottsdale, AZ Jobs
Pittsburgh, PA Jobs
Portland, OR Jobs
Portland, ME Jobs
Providence, RI Jobs
Provo, UT Jobs
Raleigh-Durham, NC Jobs
Reno, NV Jobs
Richmond, VA Jobs
Rochester, NY Jobs
Sacramento, CA Jobs
Salt Lake City, UT Jobs
San Antonio, TX Jobs
San Diego, CA Jobs
San Francisco, CA Jobs
San Luis Obispo, CA Jobs
Santa Cruz, CA Jobs
Seattle, WA Jobs
Spokane, WA Jobs
St. Louis, MO Jobs
Tallahassee, FL Jobs
Tampa Bay, FL Jobs
Tucson, AZ Jobs
Tulsa, OK Jobs
Washington DC, Jobs
Wichita, KS Jobs
Wilmington, NC Jobs
All Filters
No Results
No Results