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Top Senior Level Customer Success Jobs in Washington DC,
The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.
As a Senior Client Experience Manager, you will build relationships with clients in the Life Sciences sector, generate new business opportunities, manage client relationships, and collaborate with teams to drive strategic initiatives. You will need to prepare impactful presentations and stay informed on industry trends and client news.
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
The Compensation Specialist will develop, implement, and administer compensation programs to attract and retain talent, ensuring alignment with company goals and compliance with regulations. Responsibilities include analyzing market trends, managing global compensation programs, ensuring compliance, optimizing HR tools, educating employees, and driving process improvements.
The Grantee Specialist will provide training and technical assistance to Head Start programs to ensure compliance with federal regulations, facilitate program improvement, and support effective management. Responsibilities include developing Quality Improvement Plans, providing support for governance and fiscal operations, and conducting consultations both onsite and virtually.
As a Customer Engagement Manager at CoreLogic, you will develop and implement strategies to enhance customer satisfaction and loyalty. Collaborating with cross-functional teams, you will oversee customer inquiries, conduct training, and ensure seamless experiences while advocating for CoreLogic products. This role requires strong analytical skills and the ability to manage stakeholder communication effectively.
The Client Executive is responsible for developing and managing relationships with large, complex clients, providing risk management solutions and insurance strategies. This role involves negotiating with insurance carriers, conducting annual program reviews, and coordinating client team services to exceed expectations. The ideal candidate should possess deep understanding of risk and insurance along with strong communication and analytical skills.
The Content & Copywriting Specialist at Appspace will create and refine various written content, collaborate on SEO optimization, analyze content performance, and stay informed on industry trends. This role emphasizes a blend of creativity and data insights to support marketing objectives and enhance brand presence.
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
Top Companies in Washington DC, Hiring Customer Success Roles
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