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Top Senior Level Customer Success Jobs in Washington DC,

583 Employees
Senior level
AdTech
The Associate Director, Client Experience will bridge strategic leadership and operational management, developing key client relationships and managing cross-functional teams. Responsibilities include overseeing media campaigns, ensuring client satisfaction, providing strategic solutions, and contributing to client growth through effective communications and financial acumen.
2 Days Ago
United States
Remote
2,700 Employees
68K-104K Annually
Senior level
2,700 Employees
68K-104K Annually
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager at Q2 is responsible for building and maintaining relationships with Tier I clients, overseeing contract renewals, and ensuring client satisfaction with Q2's Digital Banking software. They will analyze client needs, identify opportunities for cross-selling, and participate in events to represent Q2, all while adhering to company policies regarding security and privacy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
2 Days Ago
United States
Remote
1,153 Employees
Senior level
1,153 Employees
Senior level
Healthtech • Software • Telehealth
The RCM Optimization Specialist will enhance client success and retention by reviewing client documentation, monitoring metrics, conducting performance audits, and communicating with global teams to identify training opportunities. They will stay updated on system enhancements to provide input for improvements.
2 Days Ago
United States
Remote
1,060 Employees
70K Annually
Senior level
1,060 Employees
70K Annually
Senior level
Healthtech
The Contract Specialist at Health Advocate will manage the entire sales contracting process, from preparation of agreements to their execution using DocuSign. Responsibilities include drafting contracts, ensuring compliance with policies, maintaining contract records, and collaborating with various departments to enhance contract management processes.
2 Days Ago
USA
Remote
162 Employees
110K-124K Annually
Senior level
162 Employees
110K-124K Annually
Senior level
Big Data • Cloud • Other • Analytics
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
2 Days Ago
United States of America
85,636 Employees
89K-165K Annually
Senior level
85,636 Employees
89K-165K Annually
Senior level
Aerospace • Logistics • Security • Software • Cybersecurity
The Principal/Senior Principal Low Observable Survivability Specialist will work on diagnosing and correcting errors in low observable maintenance, consulting on repairs and performing system performance analysis. This role requires expertise in LO treatments and oversight of manufacturing processes, contributing to aircraft maintenance and modifications.
3 Days Ago
United States
Remote
63 Employees
Senior level
63 Employees
Senior level
Software
The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.
3 Days Ago
3 Locations
Remote
450 Employees
185K-240K Annually
Senior level
450 Employees
185K-240K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Vice President of Enterprise Customer Success will lead a team focused on managing large retail accounts, accountable for key performance indicators such as net revenue retention and product attachment rates. Responsibilities include driving customer satisfaction, mentoring team members, and collaborating cross-functionally to enhance product offerings, while establishing and nurturing relationships with executive stakeholders.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+34 More
3 Days Ago
US
Remote
18 Employees
Senior level
18 Employees
Senior level
Information Technology • Legal Tech • Software
The Director of Client Success will oversee customer strategies to enhance satisfaction and growth, lead the Client Success team, ensure effective onboarding and user training, and collaborate with various internal teams. Key responsibilities include developing client relationships, defining key performance metrics, and implementing best practices for exceptional client experiences.
3 Days Ago
US
Remote
640 Employees
Senior level
640 Employees
Senior level
Marketing Tech • Software • Analytics
The Senior Technical Support Specialist will become an Iterable product expert, deliver top-tier customer service, maintain strong relationships with customers, and facilitate successful business outcomes. Responsibilities include answering inquiries, writing support documentation, escalating complex issues, and leading projects to improve technical processes while collaborating with multiple internal teams.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
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